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5 replies

Kevin Stohlmeyer
Community Expert
Community Expert
October 8, 2025

@tiger_planet_2631 how much free HD space and RAM do you currently have? A lack of either would prevent PS from opening without an error. 

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Claire H.
Community Manager
Community Manager
October 24, 2025

Hi @tiger_planet_2631, I'm checking in to see if the suggestion helped or if you are still running into this issue. To better help you with this issue, we could use a few more details. First, could you please send your system information? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here. Let us know how things are going! ^CH

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Ged_Traynor
Community Expert
Community Expert
October 8, 2025
Ged_Traynor
Community Expert
Community Expert
October 8, 2025

@tiger_planet_2631 what exactly happens when you try to open it, are you getting an error message, also what version of Photoshop and operating system are you using, the more detailed information you supply the easier it is for someone to be help you

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Participant
October 8, 2025
Tengo Windows 10 pro version 22H2, instalo el photoshop desde Creative
Cloud Desktop sin problemas, pero cuando termina de instalarse y ya sale la
opcion para "abrir" la aplicación, arranca como si fuera abrir y se cierra
de la banda, así cada vez que lo abro, ya le puse "ejecutar como
administrador" y nada, sigue tirando el mismo problema. No tira ninguna
ventana ni aviso de error, simplemente pareciera que arranca y se cierra de
la nada. Ya lo instalé tres veces y nada.
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