Skip to main content

3 replies

Jeff Arola
Community Expert
Jeff ArolaCommunity ExpertCorrect answer
Community Expert
March 20, 2024

See this thread here for a fix:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-v25-5-1-amp-v25-6-opening-with-b...

Z
zimengc23199438Author
Participant
March 20, 2024

Thank you so much!

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 20, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop">
kglad
Community Expert
kgladCommunity Expert
Community Expert
March 20, 2024

Rename the CEP folder to "CEP.old" from the following location:

Windows: C:\Program Files (x86)\Common Files\Adobe

If that doesn't help, rename the extensions folder to "extensions.old" from the following location:

Windows: C:\Program Files\Common Files\Adobe\UXP

    Z
    zimengc23199438Author
    Participant
    March 20, 2024

    Thank you so much! It worked! By the way, what's the reason cause this problem?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices