No touchpad gestures on Windows 10 devices (with precision touchpad)

Forum|Forum|6 years ago
June 19, 2019
15 replies
11889 views

Gestures on the touchpad are currently not supported in nearly all Adobe CC Apps, Photoshop being one of them.

On Windows 10, there is no way to scroll diagonally on a touchpad, nor can you use a "pinch to zoom (in/out)" gesture. Scrolling is limited to horizontal and vertical dimensions, but only one dimension at a time.

I'm using a Surface Book 2. With its touchscreen, I am able to use these gestures. On the touchpad however, this isn't possible.

My workflow is heavily slowed down by this. I've been using a Macbook before and all gestures were supported - why isn't that the case on Windows?

Microsoft provides precision touchpad drivers for many devices. These drivers create a great touchpad experience on any device using them. It's the way forward for Windows10 laptops. Many programms use this, so there is no excuse why Adobe couldn't.

I would love being able to use these gestures. They would speed up everyone's workflow significantly and create an ease of use I come to expect from all of the Adobe CC Apps.

In Adobe XD, these gestures are available, although they are aren't smooth and a bit unresponsive. I'd suggest to fix those ones too.

Illustrator and InDesign aren't supported as well.

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NfsmanAuthor

Known Participant

This "feature" (more like basic functionality) is still absent from the new CC 2020!

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NfsmanAuthor

Known Participant

If this doesn't make the CC 2020 release I'm going to be heavily disappointed.

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michaelf72732919

Participant

Honestly, that's just ridiculous.. How is it possible that still after all these years Adobe still didn't enable the gesture control on it's main and most used software for the windows user? I am new in the windows world before I was a mac user, and after having purchased my Dell XPS 15 to fast up my workload I was extremely disappointed finding that i couldn't use the trackpad in the way i was used to.
But what is worst is that in my ignorance i called the Adobe support, thinking that the problem was on the setting on my pc. They said that probably my pc had some driver obsolete and that was the problem.. honestly. Such a shame.

Kindly Adobe, please find a solution to this HUGE problem before forcing your user to pass to the competition because this situation doesn't make sense at all!

LORNAHDUNE

Participant

Do they have competition? That's why they don't care? I've been a mac user for over 30 years and now forced at work to use a pc laptop. The lack of perhiperals and input devices that work as well on PC as they do on a Mac is mind boggling. My work flow is seriously impeded by lack of the basic tools. As above it is a HUGE problem.

Galata_Bridge

Participant

I recently switched from Macbook to Surface Pro 6 with the Typecover, which has a precision touchpad, and oh boy, is this bad. I mean, the precision touchpad is really great itself, but the lack of support in Indesign and other Adobe apps is really off-putting.

On the Macbook I didn't even think about these touchpad features, because they appeared so natural and basic to me. But now using Windows 10 with Indesign, the scrolling is really bad (only horizontal or vertical at the same time, no diagonal) and the lack of pinch&zoom not suited for 2019.

Please Adobe, fix this!

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HExSM

Participant

Same issue on a Dell XPS 15 9570. Photoshop and Illustrator are totally unusable with the touchpad. The precision touchpad is a Microsoft standard, so why don't you support it? For such a big company like adobe it shouldn't be a problem.. In the meantime I will switch to Affinity Photo and Designer. They are working great with the precision touchpad