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Participating Frequently
January 12, 2010
Question

"Not a valid Photoshop document"

  • January 12, 2010
  • 4 replies
  • 87630 views

I have a Phototshop file that I've saved on my USB memory and when I try to open it it says "Could not complete your request because it is not a valid Photoshop document". It's really weird cause it worked a couple of weeks ago and it's the only file that doesn't work. I don't even know what happened to make it invalid.

How do I make it valid again? I really want that file to work again! Help please!

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4 replies

Participant
November 11, 2018

Rename the file and add ".psd" at the end. Worked for me.

Participant
September 15, 2022

I just tried that right now.. it still said the same thing 

Justin Whitelaw
Participant
September 11, 2018

I know the problem, for I had the same problem myself, You are opening the image under "file, open as" instead of "file, open"  try this and get back to me.

Participant
September 15, 2022

I clicked just "file, open" but even then it still says it's an invalid file.

Participant
June 19, 2018

I've had the same problem. A little trick helped me to solve it.

  1. Select your PSD file and drag it into Acrobat. It'll open the file as PDF.
  2. Save it as a PDF. Layers etc should be safe, don't worry
  3. Open PDF in Photoshop
  4. Save it back as a PSD.
  5. Profit!

P.S. In my case it saved everything, even the linked smart objects

Participant
November 18, 2019

Created an account just to comment on this year old replay that totally saved me to say thank you and I appreciate you

January 12, 2010

Try to open it in another program and save it as a copy. Then try and open it in PS.

Ludie624Author
Participating Frequently
January 12, 2010

I tried to open it in ImageReady, but it just says "Could not complete this operation. This is an unrecognized Photoshop file type".

Participating Frequently
January 12, 2010

Does it have an extension?


I have had the same problem occasionally and it always doesn't have the proper extension. So copy it and try adding like .tiff or whatever is your common usage.