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Gustavo22712849v0am
Participant
May 31, 2025
Question

O Photoshop fecha sozinho recorrentemente.

  • May 31, 2025
  • 1 reply
  • 590 views

Já estou cogitando seriamente a possibilidade de deixar a Adobe porque desde que passsei a usar o Photoshop especificamente, tenho sempre presenciado os mesmos bugs e as mesmas falhas de sempre e nunca há uma correção para o problema.

Meu Photoshop tem travado constantemente e fechado sozinho me levando a perder trabalhos. Eu nunca sei quando vai travar. Por um certo periodo eu consigo usar tranquilamente sem qualquer intercorrência mas, do nada, ele resolve travar e fechar o programa exibindo apenas uma nova janela de Relatório de Erro. Eu já procurei em todos os fóruns possível de como resolver isso, inclusive aqui mesmo. Já entrei em contato com o suporte técnico no qual tiveram acesso ao meu computador e ajustaram as configurações e nada resolve. Sempre acaba travando de forma aleatória me fazendo perder trabalhos e tempo. As configurações do meu notebook não são as mais avançadas atualmente mas, de longe, estão defasadas para o Photoshop. Aliás, já encontrei relatos nesse fórum de falhas iguais com computadores com configurações superiores ao meu. Isso parece ser um problema crônico com o Windows mas que a Adobe não se importa o mínimo em resolver.

Configurações do meu notebook:
Windows 11 Home
24 GB RAM
RTX 3050 (4GB)
SSD 470 GB (349 GB LIVRES)

1 reply

Glenn 8675309
Glenn 8675309
Legend
May 31, 2025

Your amount of video ram isn't that great- that probably is a big bottleneck inspite of the 24 GB of system ram.

Random crashes are often attributed to plugins not installed correctly, Things linke brushes and pallets being incorrectly manually installed, using ancient plugins users monkeying with program settings (because "they know their way around computers"), and any number of other reasons often not told to those seeking to help.  "Oh I didn't know that was important so s Ididn't mention it" sort of responses. 

Now what do they all have in common?   

They are generally user caused.

G
Gustavo22712849v0amAuthor
Participant
July 7, 2025

You're completely mistaken in assuming the problem lies with the user. Right in my first comment, I clearly stated my laptop’s specs: Windows 11 Home, 24 GB of RAM, RTX 3050 GPU with 4 GB VRAM, and a 470 GB SSD with over 300 GB free. That’s well above Photoshop’s minimum requirements and more than enough for any professional-level work.

And yet, the program crashes, freezes, displays UI glitches, and often interrupts workflow for no apparent reason. And this doesn’t just happen to me. I have colleagues working on latest-generation MacBooks with M1 and M2 chips, and they experience the exact same instability. The issue is ongoing and clearly rooted in Photoshop itself, which with each new update seems more bloated, unstable, and full of unresolved bugs.

Now, coming here and blaming users — claiming it’s “a wrongly installed plugin,” “a misconfigured brush,” or “someone who tampered with settings” — is not only dishonest, it’s arrogant. It completely disregards the long-standing complaints and problems that the Photoshop user community has been raising for years.

If all you’re going to do is throw out this kind of shallow and condescending reply, you’re better off saying nothing at all. No one here is asking for judgment — we’re demanding solutions and holding Adobe accountable for the mess they refuse to fix.

Glenn 8675309
Glenn 8675309
Legend
July 7, 2025

"Now, coming here and blaming users — claiming it’s “a wrongly installed plugin,” “a misconfigured brush,” or “someone who tampered with settings” — is not only dishonest, it’s arrogant.".   Nope far from it.  Just facts.

"No one here is asking for judgment"- yet you pass judgement on me.   

Out of date video drivers can cause the problems you describe.  Are your up to date?  Nvidia has pushed many updates out the past few weeks. 



Good luck figuring things out. 


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