Skip to main content
dainav94197596
dainav94197596
Participant
December 6, 2022
Answered

Object Selection Tool creates a rectangle instead of selection

  • December 6, 2022
  • 1 reply
  • 1602 views

The object selection tool creates a colored rectangle over the selection instead of a subject selection no matter how I adjust the options. At times it selects odd pieces of the image from the background. In other words it does not work. Please help…

This is some  my info:

Adobe Photoshop Version: 24.0.1 20221111.r.112 a12a934 x64

Number of Launches: 292

Operating System: Windows 11 64-bit

Version: 11 or greater 10.0.22621.819

System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 8

Logical processor count: 16

Processor speed: 3800 MHz

Built-in memory: 65460 MB

Free memory: 41982 MB

Memory available to Photoshop: 51344 MB

Memory used by Photoshop: 70 %

Crash Handler: Adobe

DCX Version: 6.7.2

SAM SDK Version: 2.0.0-main.1415

ACP.local Status:

- SDK Version: 2.7.1.2

- Core Sync Status: Reachable and compatible

- Core Sync Running: 6.0.0.43

- Min Core Sync Required: 4.3.66.28

Live Edit Client SDK Version: 3.91.3

Content Credential Helper Version: 0.4.12

Manta Canvas: Enabled.

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1028K

Image cache levels: 4

Font Preview: Medium

HarfBuzz Version: 4.3.0

TextEngine: Unified Text Engine

======= GPU

Native API stable: True

OpenGL API stable: True

OpenCL API stable: True

D3D12Warp renderer: False

GPUDeny: 0

GPUForce: 0

useGPU: 1

useOpenCL: 1

isGPUCapable: 1

GPUName: AMD Radeon RX 6600 XT

GPUVendor: AMD

IsNativeGPUCapable: 1

IsOpenGLGPUCapable: 1

IsOpenCLGPUCapable: 1

HasSufficientRAM: 1

GPU accessible RAM: 8,542 MB

Required GPU accessible RAM: 1,500 MB

UseGraphicsProcessorChecked: 1

UseOpenCLChecked: 1

Windows remote desktop: 0

Display: 1

Display Bounds: top=0, left=0, bottom=2160, right=3840

Display: 2

Display Bounds: top=0, left=3840, bottom=2160, right=7680

------- Sniffer output

[0 ms]

Launch GPUSnifferThread

[0 ms]

Start RunAllAPIs

[0 ms]

"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=3922107 -comment=Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64

[1599 ms]

Start sniffer 2022-12-06 14:02:49

# Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64

C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=3922107 -comment=Photoshop Version: Adobe Photoshop 24.0.1 20221111.r.112 a12a934 x64

{51 ms}

Start platform native

# displays: 2

Display 0

Display: \\.\DISPLAY1

Main: TRUE

Built in: FALSE

Stereo: FALSE

Bounds: (0, 0) -> (2,560, 1,440)

Dimensions: (2,560 1,440)

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=AMD Radeon RX 6600 XT index=0 preferred=1)

Display 1

Display: \\.\DISPLAY2

Main: FALSE

Built in: FALSE

Stereo: FALSE

Bounds: (2,560, 0) -> (5,120, 1,440)

Dimensions: (2,560 1,440)

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=AMD Radeon RX 6600 XT index=0 preferred=1)

# devices: 1

Device 0

Name: AMD Radeon RX 6600 XT

Preferred: TRUE

Power Envelope: UNKNOWN

Attachment: UNKNOWN

# attached displays: 2

\\.\DISPLAY1

\\.\DISPLAY2

GPU accessible RAM: 8,542 MB

VRAM: 8,542 MB

Dedicated System RAM: 0 MB

Shared System RAM: 34,319 MB

API version: 12.0 (12.0)

Device version: 12.0 (12.0)

Vendor name: AMD

Driver date: 2022-10-20 000000.000000-000

Driver age: 2 months

Driver version: 31.0.12027.7000

Supports UMA: UNSUPPORTED

D3D-ID: 29695

End platform native

{150 ms}

{150 ms}

Start platform OpenGL

# displays: 2

Display 0

Display: \\.\DISPLAY1

Main: TRUE

Built in: FALSE

Stereo: FALSE

Bounds: (0, 0) -> (2,560, 1,440)

Dimensions: (2,560 1,440)

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=AMD Radeon RX 6600 XT index=0 preferred=1)

Display 1

Display: \\.\DISPLAY2

Main: FALSE

Built in: FALSE

Stereo: FALSE

Bounds: (2,560, 0) -> (5,120, 1,440)

Dimensions: (2,560 1,440)

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=AMD Radeon RX 6600 XT index=0 preferred=1)

# devices: 1

Device 0

Name: AMD Radeon RX 6600 XT

Preferred: TRUE

Power Envelope: INTEGRATED

Attachment: UNKNOWN

# attached displays: 2

\\.\DISPLAY1

\\.\DISPLAY2

GPU accessible RAM: 8,542 MB

VRAM: 8,542 MB

Dedicated System RAM: 0 MB

Shared System RAM: 34,319 MB

API version: 4.6 (4.6.0 Compatibility Profile Context 22.20.27.07.221020)

Device version: 4.6 (4.6.0 Compatibility Profile Context 22.20.27.07.221020)

Vendor name: AMD

Driver date: 2022-10-20 000000.000000-000

Driver age: 2 months

Driver version: 31.0.12027.7000

GLSL version: 4.60 (4.60)

End platform OpenGL

{540 ms}

{540 ms}

Start platform OpenCL

# displays: 0

# devices: 1

Device 0

Name: gfx1032

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 8,573 MB

VRAM: 8,573 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 2.1 (OpenCL 2.1 AMD-APP (3444.0))

Device version: 2.0 (OpenCL 2.0 AMD-APP (3444.0))

Vendor name: AMD

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 589 GB / s

Compute score: 4,884.12

Device name string: gfx1032

Device vendor string: Advanced Micro Devices, Inc.

Platform name string: AMD Accelerated Parallel Processing

Platform vendor string: Advanced Micro Devices, Inc.

End platform OpenCL

{1518 ms}

 

This topic has been closed for replies.
Correct answer Sameer K

This could be an issue with the GPU drivers. Try these steps:

  • Go to Preferences > Technology Previews > Enable 'Deactivate Native Canvas'
  • Go to Preferences > Performance > Enable 'Use Graphics Processor
  • Restart Photoshop & try again.

 

As a test, you may try to roll back your AMD GPU's drivers to a version from a few months back. Let me know how it goes. Once you roll back, try this:

Reset Photoshop's preferences again & on Windows, the GPU info & Logs location is %APPDATA%\Adobe\CameraRaw. A shortcut to get to this folder on Windows is:

  • Press the Windows + R or press the Windows key and type 'Run'
  • Enter %APPDATA%\Adobe\CameraRaw

     

  • Rename the GPU & Logs folder in this directory by adding .old at the end. (GPU.old & Logs.old)
  • Restart Photoshop, and it should capture the updated driver & hardware capabilities.

Let me know how it goes. Thanks!

Sameer K

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
December 7, 2022

Thanks for sharing the details. I'll help you figure this out.

 

Please share screenshots of the outcome when you use the Object selection tool.

Try these suggestions:

  • Disable the Object finder as a test & use a different image with contrasting objects as a test.
  • Use the Cloud-based selections.

 

Go to the location of the preference folder mentioned below and rename it to backup. 

https://helpx.adobe.com/photoshop/using/preferences.html

 

  • Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
  • Press Windows + R & type this is the Run Window - %APPDATA%\Adobe

     

  • Rename the Adobe Photoshop folder by adding a .old at the end. (Adobe Photoshop 2023 > Rename > Adobe Photoshop 2023. old)

 

This will give a fresh start to Photoshop as a fresh install. Let me know how it goes.

Thanks!

Sameer K.

dainav94197596
dainav94197596Author
Participant
December 7, 2022

Hi Sameer,

Tried everything you suggested before renaming but no luck. Finally renamed Photoshop to Adobe Photoshop 2023.old but still get same result – am including screenshot after I renamed and restarted Photoshop. Same darn rectangle.

Thanks,

Daina

    Sameer K
    Community Manager
    Sameer KCommunity ManagerCorrect answer
    Community Manager
    December 9, 2022

    This could be an issue with the GPU drivers. Try these steps:

    • Go to Preferences > Technology Previews > Enable 'Deactivate Native Canvas'
    • Go to Preferences > Performance > Enable 'Use Graphics Processor
    • Restart Photoshop & try again.

     

    As a test, you may try to roll back your AMD GPU's drivers to a version from a few months back. Let me know how it goes. Once you roll back, try this:

    Reset Photoshop's preferences again & on Windows, the GPU info & Logs location is %APPDATA%\Adobe\CameraRaw. A shortcut to get to this folder on Windows is:

    • Press the Windows + R or press the Windows key and type 'Run'
    • Enter %APPDATA%\Adobe\CameraRaw

       

    • Rename the GPU & Logs folder in this directory by adding .old at the end. (GPU.old & Logs.old)
    • Restart Photoshop, and it should capture the updated driver & hardware capabilities.

    Let me know how it goes. Thanks!

    Sameer K

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices