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mitchellr15395733
mitchellr15395733
Participant
November 2, 2016
Question

Oil Paint, Intel HD Graphics 5500 [2016]

  • November 2, 2016
  • 3 replies
  • 2197 views

I am running the most current version of PS on my Lenovo ThinkPad, T550. I'm running Windows 10 64-bit.

 

The Oil Paint feature is not grayed out, but simply doesn't work; nothing happens when I apply this style.

 

Adobe support has told me that the Intel HD Graphics 5500 in my laptop does not supported this feature (even though the website specifically lists the Intel HD Graphics 5000 as being tested and compatible. (I was told that it just says "Intel HD Graphics 5000" and not 5000 "series".) So, let me get this straight, I've got a newer laptop, and while the 5000 is supported, the 5500 is not?! I find this very difficult to believe.

 

The graphics driver is up to date (ran the update through Lenovo a couple days ago). I even installed and downloaded, "Intel SDK for OpenCL Applications 2016 R2 for Windows* (64 bit)" which didn't seem to do anything.

 

Any suggestions?

This topic has been closed for replies.

3 replies

V
VinothVenugopal
Participant
November 7, 2017

Did this issue resolved for someone? I am also facing the same issue.. Using Intel HD 5500 and banging my head for the past 2 days to enable the OpenCL option

F
Faisal32807365d6wg
Participant
October 27, 2023

i had the same issue tried everthing, lastly i changed the graphic card to 2gb nvideo now its working fine!!

    S
    SamAsh
    Participant
    November 29, 2016

    I have the same problem. I searched and did anything and ask experts many times, but they could not help me. My Adobe Photoshop is the last version.

      I
      itsmevvk
      Participant
      December 7, 2016

      me too same problem,but not found any solution.

      JJMack
      Community Expert
      JJMackCommunity Expert
      Community Expert
      November 2, 2016

      All I can state is my Surface Pro 3 has Intel HD 5000 graphics and Photoshop advanced GPU settings mode is advanced and the first   three options are checked use gpu, openCL and Anti-alias.  Oil Painter works.

      JJMack
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