Hi @elizabethb72901627, thanks for sending over your screenshots. Let's try a few things to troubleshoot this cropping issue:
1. Check Camera Settings: Turn off in-camera aspect ratio settings or lens corrections that might be embedded in the RAW file metadata.
2. Reset Crop: Try resetting the crop in Lightroom and re-opening it in Photoshop.
3. Reset Lightroom Classic Preferences: Please take a look at this Helpx article for steps. https://adobe.ly/3HsQXpA It is recommended to back up your catalog before resetting preferences. For more information, you can refer to this article: https://adobe.ly/4dW8vqF.
Let's try these things first and see if it helps. If you continue to experience these issues, would you send some example images that illustrate this problem? Thanks! ^CH
Someone on another thread suggested building 1:1 previews in Lightroom and that worked. Thanks!