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DSOHAL
Participant
March 14, 2020
Question

Opening files that are an older version

  • March 14, 2020
  • 4 replies
  • 5203 views

I have made a photoswhop composition that I require on an older version of photoshop, I believe it is the 2017 version. However, at home on my laptop I am unable to open the file that I urgently need. Please can someone tell me how I can access the file.

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    4 replies

    D
    DSOHALAuthor
    Participant
    March 14, 2020

    Thank You for the feedback! Very much appreciated.

    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    March 14, 2020

    Opening an file created in an older version with a newer version of Photoshop should not be an issue. The other way around could cause issues as obviously not all functions in newer versions were available in the old. It is more likely that you have a corrupt file.

     

    Dave

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      March 14, 2020

      To confirm, are you saying the image was created in PS 2017 and you can't open it in a newer version? Which version do you have?

       

      I think the reason you can't open it is that it is a corrupted file, not because it was created in an older version. Can you post a link using your Creative Cloud account or Dropbox?


      Since your question is about Photoshop, I have moved it from the "Get Started" forum for you.

       

      ~ Jane

        T
        Test Screen Name
        Legend
        March 14, 2020

        What happens when you try to open it? Did you save it with ‘maximum compatibility”?

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