Ошибка 12015 при запуске

Hi @?????????_????????4471, welcome to the Photoshop Ecosystem forum! To help you better with this issue, we would like a few more details. Can you send your system info so we can try replicating it? You can find this by going to Help > System Info, copying and pasting it into a text file, and attaching it here. Please also send:

• Issue - a short description of the problem. 
• Steps to reproduce - a numbered list of the exact steps needed to replicate the issue.
• Expected result - what should happen after executing the last step.
• Actual result -  what actually occurred after the previous step 

I hope this helps. Thanks! ^CH