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Enversa
Participant
Oct 20, 2020 3:55 AM UTC
Answered

P: Error at loading of ippCV library in Photoshop

I have updated photoshop to version 2021 but it won't open I get this message.
Can anyone help me with this?

Where can I find this missing file?

 

{Moderator Note: Edited the thread title, PS-57173}

Akash Sharma
Akash SharmaCorrect answer
Legend
Feb 24, 2021 10:36 AM UTC

Hi there,

 

Sorry that you're getting an error "Error at loading of ippCV library" while loading Photoshop.

 

Photoshop 2021 (v22.x) requires a CPU that supports SSE 4.2 or later. See: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

 

To determine if your CPU meets this SSE version support requirement, see Photoshop's Help > System Info dialog and look in or near the 4th line.

  1. Adobe Photoshop Version: 22.0.0 20200921.m.1053 2020/09/21: 0fb66349f4  x64
  2. Number of Launches: 6
  3. Operating System: Mac OS 10.15.5
  4. ystem architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3,SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

 

If after reviewing the above information, your CPU version isn't compatible with Photoshop 22.x. You should roll back to the previous version of Photoshop 21.2.4 and let us know if that helps.   Here's how you roll back to the previous version: https://helpx.adobe.com/download-install/using/install-previous-version.html

 

Thanks,

Akash

181 replies

Participant
Mar 4, 2021 10:03 AM UTC

Пишет следущую ошибку :

Your aplication is dynamicaly linked with inter(r) IPP libreraries version 2020.0.1 (r0x35c5ec66)

no DLL from the list below is found on the system search path

ippcvm7.dll (the most suitable for your CPU )

please provide a path to at least one them

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nikunj.m
Legend
Mar 4, 2021 10:06 AM UTC

Hi,  

 

We're sorry for the trouble Photoshop. It appears that the processor or your computer does not meet the minimum system requirements to run the latest version of Photoshop. Please check the minimum system requirements for Photoshop 22.0 here: https://helpx.adobe.com/photoshop/system-requirements.html  

 

Also, check the available workarounds to fix this issue for now: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary    

 

Let us know if that helps!

Regards,

Nikunj

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Nightshifter
Participating Frequently
Feb 28, 2021 10:35 AM UTC

Adobe never sucked to bad. We pay money to use this soft but we can't. What the hell is wrong with ADOBE???

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Known Participant
Feb 28, 2021 1:58 PM UTC

Adobe want us all to ditch our tried and tested systems, buy new computers and spend hours configuring them so they will work with the 'new and improved' version.  Will this be better, faster?  Yes it will.  Will this cost a couple of thousand dollars and take several days work?  Yes it will.  Will there be other programs and add-ones that now need upgrading to work on the new system, thereby incurring additional time and expense?  Almost certainly.

 

Paul

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Participating Frequently
Feb 28, 2021 4:34 PM UTC

I'm in the process of learning to like ON1. Between it and DXO, I'll be fine.   I understand why they did it, they wanted to provide a better product to take advantage of state of the art processors.   It is very poor change a management the way this was handled.  The code should have been written to function with or without those features, allowing users time to adapt and want the new features.  I'm currently paying for the latest and greatest software and cannot use it.  How can we trust a company to provide us what we pay for?  

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Participant
Feb 24, 2021 7:58 AM UTC

Will be happy if anyone helps thanks in advance

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Akash Sharma
Akash SharmaCorrect answer
Legend
Feb 24, 2021 10:36 AM UTC

Hi there,

 

Sorry that you're getting an error "Error at loading of ippCV library" while loading Photoshop.

 

Photoshop 2021 (v22.x) requires a CPU that supports SSE 4.2 or later. See: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

 

To determine if your CPU meets this SSE version support requirement, see Photoshop's Help > System Info dialog and look in or near the 4th line.

  1. Adobe Photoshop Version: 22.0.0 20200921.m.1053 2020/09/21: 0fb66349f4  x64
  2. Number of Launches: 6
  3. Operating System: Mac OS 10.15.5
  4. ystem architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3,SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

 

If after reviewing the above information, your CPU version isn't compatible with Photoshop 22.x. You should roll back to the previous version of Photoshop 21.2.4 and let us know if that helps.   Here's how you roll back to the previous version: https://helpx.adobe.com/download-install/using/install-previous-version.html

 

Thanks,

Akash

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Participant
Feb 20, 2021 1:19 AM UTC

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Akash Sharma
Legend
Feb 21, 2021 5:57 AM UTC

Hi there,

 

Sorry that you're getting an error "Error at loading of ippCV library" while loading Photoshop 22.2

 

Photoshop 2021 (v22.x) requires a CPU that supports SSE 4.2 or later.

 

https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

 

To determine if your CPU meets this SSE version support requirement, see Photoshop's Help > System Info dialog and look in or near the 4th line.

  1. Adobe Photoshop Version: 22.0.0 20200921.m.1053 2020/09/21: 0fb66349f4  x64
  2. Number of Launches: 6
  3. Operating System: Mac OS 10.15.5
  4. ystem architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3,SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

 

If after reviewing the above information, your CPU version isn't compatible with Photoshop 22.x. You should roll back to the previous version of Photoshop 21.2.4 and let us know if that helps.   Here's how you roll back to the previous version: https://helpx.adobe.com/download-install/using/install-previous-version.html

 

Thanks,

Akash

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Participant
Feb 9, 2021 11:03 PM UTC

i have a subcriptions for photoshop and i have it downloaded and installed to my adode cloud and when i go to the open but its saying there is no path i also included the error message below if anyone can help me that would be nice

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nikunj.m
Legend
Feb 10, 2021 8:26 AM UTC

Hi,

 

We're sorry about the trouble with Photoshop. Please check: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary

 

Regards,

Nikunj

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Participant
Dec 9, 2020 10:16 PM UTC

When old version of photoshop is installed. Its showing error pop up just like photoshop 2021. Now what do we do? I am not buying a new computer, therefore, please tell us how to get the old version to work. 

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Inspiring
Dec 9, 2020 10:55 PM UTC

"When old version of photoshop is installed. Its showing error pop up just like photoshop 2021. Now what do we do? I am not buying a new computer, therefore, please tell us how to get the old version to work. "

 

Downgrading worked for me when I tried it.  Are you sure you installed the older version?

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Participant
Dec 10, 2020 12:17 AM UTC

I think i did. I followed the instructions on the link. The old version is 22.01 right? I have been trying for days. Altenating between the 2. 

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Umvubusnaps
Participant
Dec 6, 2020 3:54 PM UTC

I have followed the suggections and updated to ippCV library. However I get the following error on trying to load PS:

ippiCanny_32f8u_C1R_L  - the specied procedure could not be found. I then get bombed out.

I have checked my CPU spec and it says:

Any suggestions now......

 

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Inspiring
Dec 6, 2020 6:18 PM UTC

You have SSE4 so do my follow issues in this thread.  You have another problem.

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Magpie Tommy
Participant
Dec 2, 2020 11:38 AM UTC

Ive been having the same problem... I folloewd the steps in this you tube vid... works perfectly 🙂   https://www.youtube.com/watch?v=wCOwEnJkZb4
The fact that we all pay adobe arounf $10 a month, and the couldent even get this sorted is rubbish.

Dose anyone know, will I have to go through this with every P.S update ?

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Participating Frequently
Dec 3, 2020 8:40 PM UTC
Danke für den Tipp mit dem Youtube Video ,habe es mir angeschaut und habe die Dateien nach Anleitung installiert .
Photoshop 2021 funktioniert jetzt einwandfrei. Warum schafft es Adobe nicht mit all seinen Programmierern ein
Update zu bringen,damit PS 2021 auf den meisten Rechnern läuft.

Grüsse und Dank an alle in der Community die ander Lösung des Problems gearbeitet haben.

Chris alpha 99
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Participant
Nov 18, 2020 12:01 AM UTC
aliba61
Participant
Nov 9, 2020 10:39 AM UTC

Does this mean I pay for the latest version but now I have to buy a new PC first? 

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Participant
Nov 14, 2020 5:43 PM UTC

I am really discussed with this and very annoyed. I have just subscribed for the first time (done it for 12 months period) and find that I can't run Photoshop. I have been using Photoshop CS6 & Lightroom 6 until yesterday, finally taking the plunge as I realised that I am missing out on so many improvements. (I am now still missing out on lots after upgrading). I have had to install the previous version v21.2.4

 

Surly this can be fixed by offering the option in settings to not use SSE4.2 and let us manage with slower processing. At least we can then still continue to use Photoshop.

 

Please PLEASE, can this be fixed? There could be possibly be hundreds of thousands of users this will affect.

 

In the mean time I can't even open an image from Lightroom Classic as it is expecting v22.0 and I can't find a way of changing that in Preferences.

 

Mike

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Known Participant
Nov 20, 2020 3:56 PM UTC

Same issue here and I'm furious that the fix is to downgrade or buy a new computer for a few thousand dollars and spend a hundred hours or so transferring over all the files and programs and source files.

 

Adobe - you really messed up with this one. 

 

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