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Participant
March 10, 2021
Answered

P: Pen Tool Not Working as it should

  • March 10, 2021
  • 338 replies
  • 23203 views

I have just updated Photoshop to v22.3 (10 March 2021). When I try to use the Pen Tool it puts the nodes in but doesn't create a linking line. I have closed everything and re-started my PC but the error still there. I've been trying to find a way to report this to Adobe but this is the only feedback area I can find. I have been using Photoshop for over 20 years and using the Pen Tool all that time. I need to complete a job but I'm now stuck as I need this tool.

 

Can I uninstall this update?

 

Anyone else having this problem?

 

Do Adobe monitor this feed?

Correct answer nikunj.m

Hi,

 

We're happy to announce the release of Photoshop 22.4 which should include the fix for this issue. To update Photoshop to the latest version, you can check: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

For information on other issues fixed with this update, please check: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

Regards,

Nikunj

338 replies

ReneDamkot
Inspiring
April 13, 2021

Ah. Thanks to kerrymaxwell for clarifying the workaround. This helps.

Mainly because the issue is not fixed in the latest update (22.3.1 on OSX)…

Inspiring
April 13, 2021

Hi Guys I have just updated to the new update 22.3.1. thought they might have sorted the bug out.

Guess what! the pen tool is still not working. Come on Adobe get it sorted!

c.pfaffenbichler
Community Expert
Community Expert
April 13, 2021

*borky 

also, its not very obvious you DONT work for adobe when u defend everything they do. you're paying for a service, they aren't providing it. its as simple as that

Am I marked as an Adobe Employee on this Forum? No? Then I am obviously not an Adobe employee. 

And are you deliberately angling for a Forum-ban with language like

stop bootlicking for a company that doesn't give a rats crusty butthole about you.

Participant
April 13, 2021

Ahhhh ... yes, I can just keep a work path separately and the named/saved path works as it should. Thank you!!

Participant
April 13, 2021

But in order to make the clipping path I have to SAVE it first ... I can't make a clipping path from the work path, it has to be 'named'...

Inspiring
April 13, 2021

No, you are misunderstanding the workaround. You merely need to have a work path present in the path palette, you do not need to create all your paths as work paths. Click in the image with the pen tool to create a work path. Now create as many new paths as your heart desires and work on them as you would normally. There is no copying, pasting, or duplicating required. 

Participant
April 13, 2021

Kerry, if you keep it as a work path you can't save it as a clipping path (which you need for importing eps images into other programmes) and re-work it after that. You have to copy the path again and create another work path and make sure it's in the exact correct place again.... It's ridiculous!

Inspiring
April 13, 2021

The workaround is in no way complicated or time-consuming. It's one more click of the pen tool to create a work path. 

Inspiring
April 12, 2021

I was a Beta Tester for Photoshop 1.0, and a few subsequent iterations. As my workload grew, it was no longer worth the time/effort to test buggy software. But beta testers at the time were sternly warned to keep up with bug reporting, etc. 

What I find regrettable now, is that there doesn't seem to be a good bug reporting pipeline to Adobe for general users. The greater the sampling, the more likely that an aggregate number of users will discover a bug that a much smaller group of registered beta testers might miss. Especially as working users are running the app through a wide range of real life operations on a daily basis. I get the feeling that no one is listening. 

I do see a parallel with software and civil infrastructure: Politicians prefer to create something shiny & new, rather that repair a crumbling bridge. So fixing the persistent bugs seasoned users highlight, may not attract new users the way a shiny new feature does (even if it doesn't work very well).

Adobe, if you ARE listening, please consider supporting a venue where experienced users can document bugs & offer feature requests. Yes, there will be a lot to sift through, but at the bottom may be plenty of gold.

Inspiring
April 12, 2021

It took my breath away to read your cumulative calculation. Me too!