Skip to main content
Participant
March 10, 2021
Answered

P: Pen Tool Not Working as it should

  • March 10, 2021
  • 338 replies
  • 23209 views

I have just updated Photoshop to v22.3 (10 March 2021). When I try to use the Pen Tool it puts the nodes in but doesn't create a linking line. I have closed everything and re-started my PC but the error still there. I've been trying to find a way to report this to Adobe but this is the only feedback area I can find. I have been using Photoshop for over 20 years and using the Pen Tool all that time. I need to complete a job but I'm now stuck as I need this tool.

 

Can I uninstall this update?

 

Anyone else having this problem?

 

Do Adobe monitor this feed?

Correct answer nikunj.m

Hi,

 

We're happy to announce the release of Photoshop 22.4 which should include the fix for this issue. To update Photoshop to the latest version, you can check: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

For information on other issues fixed with this update, please check: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

Regards,

Nikunj

338 replies

Known Participant
March 12, 2021

COMON ADOBE! This is fundamental tools complete ballsup! 

I'm in the middle of a big really complicated path tool cutout & retouch job . 

First today had to update to 22.3 from 21.1 because the line tool would not show field to set fill px size. Read that is was a bug and to update to 22.3. 

Fixed line tool , but now I'm completely stuck as I need to draw hundreds of complicated paths. , and will continue to need to use line tool. 

As someone mentioned so many basic bugs the last couple of years, that have cost me time and money on jobs trying to solve Adobe problems. 

Could I offer to be a beta tester , please? 

Adobe you really need pro retouchers to test the most needed tools and smooth operation, who can stress test things to the max with 100 layer 30GB comps of each release. 

There's many of us that that is standard, and need PS to be fast and flawless. 

Back to cc 2019 for the time being.. which BTW still has a huge bug 

If you are using Rulers visible then it makes it unusable, when using clone or brushes or masking. There is a huge delay and jumping problem with brush input moves/ strokes. 

Thank you

S

Participant
March 12, 2021

Hi Christoph. Thanks for answering all the points in my call for help. I have installed the previous version of PS and completed the task I was working on successfully. I very much appreciate your help. Dave

davidt3027049
Participating Frequently
March 12, 2021

This seems to be effecting many users both on Windows and mac, so hopefully it will get fixed in the next update.

However i have not seen an official response from adobe yet.

JJMack
Community Expert
Community Expert
March 11, 2021

It looks like Photoshop is not displaying the Paths display feedback  correctly it effecting all vector tools.

JJMack
Carson Jones
Known Participant
March 11, 2021

Exact same issue here.  Fire the person responsible for this.  I use this software to make my living and bugs like this are completely unacceptable.  The pen tool is one of the oldest and most important tools in PS for many of us.  Again... unacceptable that this made it out of beta and into the official release.

Carson Jones
Known Participant
March 11, 2021

Good grief.  Another PS update and another fundamental bug with one of the oldest and most important tools.

Bug - when a new path is created and the user begins to draw a path, the path points are being created as single points and not a connected path.  If a workpath is used then the tool behaves as expected.

I'll say it yet again... Adobe stop breaking things.  Again, many people use this software (and pay a lot for it) to make a living like me.  Stop breaking tools that aren't broken.  If you change something then really make sure it works before releasing it.  

Participating Frequently
March 11, 2021

I'm having the same issue and will go back to 22.2 until there's a fix.

Inspiring
March 11, 2021

It wasn't so much a criticism Christoph, more an observation.

I'm very aware that mistakes happen and things get missed but the purpose of having a large group of pre-release testers is to try and avoid releasing upgrades which break fundamental parts of the majority of users workflow.

Of course there will always be little things that only occur in very specific circumstances that slip through the net . It's just the big things that are frustrating.

c.pfaffenbichler
Community Expert
Community Expert
March 11, 2021

I think it’s not worth giving the Photoshop team a hard time about stuff like this happening – it’s not like I myself haven’t made mistakes in my own work, they just don’t affect that many people, I guess. 

The nub is whether bugs gets fixed in a timely fashion. 

Inspiring
March 11, 2021

Same issue here. 

How can stuff like this not get spotted in pre-release? It's not like creating paths is a rare requirement.