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Participant
March 10, 2021
Answered

P: Pen Tool Not Working as it should

  • March 10, 2021
  • 338 replies
  • 23214 views

I have just updated Photoshop to v22.3 (10 March 2021). When I try to use the Pen Tool it puts the nodes in but doesn't create a linking line. I have closed everything and re-started my PC but the error still there. I've been trying to find a way to report this to Adobe but this is the only feedback area I can find. I have been using Photoshop for over 20 years and using the Pen Tool all that time. I need to complete a job but I'm now stuck as I need this tool.

 

Can I uninstall this update?

 

Anyone else having this problem?

 

Do Adobe monitor this feed?

Correct answer nikunj.m

Hi,

 

We're happy to announce the release of Photoshop 22.4 which should include the fix for this issue. To update Photoshop to the latest version, you can check: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

For information on other issues fixed with this update, please check: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

Regards,

Nikunj

338 replies

Participant
March 10, 2021

just installed new OSx and Photoshop update, continued job where path is required and now when i start new path it just makes 1 point, when i click next point it doesn't connect both points but makes new path with every click instead of connecting all point making a path, which is obvious a bug. Also happens when i want to continue or add to existing paths. Checked it many times, restarted both software and hardware still is there. When i switch from path to shape mode it works fine, that delete  shape because i need path and back to path mode it suddenly works ok again until i want to start new path. Please fix this asap i have work to do. 

c.pfaffenbichler
Community Expert
Community Expert
March 10, 2021

I work on Mac, so it seems very well possible that Windows users are unaffected by this issue. 

davescm
Community Expert
Community Expert
March 10, 2021

Is this a Mac only issue - it appears to work on Windows 10?

Dave

c.pfaffenbichler
Community Expert
Community Expert
March 10, 2021

OK, seems to be connected to the existence of a Work Path … if one  exists the Pen Tool seems to behave as intended.  

c.pfaffenbichler
Community Expert
Community Expert
March 10, 2021

Possible Workaround: Create the Path before using the Pen Tool. 

Edit: Sorry, I cannot reproduce this workaround reliably anymore, may have been a fluke or an error on my side. 

Edit 2: The existence of a Work Path seems to make the difference when working on regular Paths. 

c.pfaffenbichler
Community Expert
Community Expert
March 10, 2021

Do Adobe monitor this feed?

Yes, this page is officially being monitored. 

I think with a bugs like this one there is a decent chance that it might be addressed within one or two dot-releases (which might mean some weeks or months), but there are no guarantees. 

I need to complete a job but I'm now stuck as I need this tool.

You can roll back as sam2586 mentioned. 

c.pfaffenbichler
Community Expert
Community Expert
March 10, 2021

I can confirm a Pen Tool misbehaviour after the first Path (Photoshop 22.3.0 on MacOS 10.15.7). 

sam_s
Participating Frequently
March 10, 2021

Same here. Just points instead of path. When I quit and open same document, same thing. Just downgrading to 22.2.

You can downgrade in the Creative Cloud app go to All Apps, Photoshop and then the 3 dots on the right.

To anyone tempted to try 22.3 - DO NOT upgrade on production machine as the pen tool stops working 😂