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Participant
Mar 10, 2021 10:43 AM UTC
Answered

P: Pen Tool Not Working as it should

I have just updated Photoshop to v22.3 (10 March 2021). When I try to use the Pen Tool it puts the nodes in but doesn't create a linking line. I have closed everything and re-started my PC but the error still there. I've been trying to find a way to report this to Adobe but this is the only feedback area I can find. I have been using Photoshop for over 20 years and using the Pen Tool all that time. I need to complete a job but I'm now stuck as I need this tool.

 

Can I uninstall this update?

 

Anyone else having this problem?

 

Do Adobe monitor this feed?

nikunj.m
nikunj.mCorrect answer
Legend
May 13, 2021 3:39 PM UTC

Hi,

 

We're happy to announce the release of Photoshop 22.4 which should include the fix for this issue. To update Photoshop to the latest version, you can check: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

For information on other issues fixed with this update, please check: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

Regards,

Nikunj

370 replies

Participant
Mar 10, 2021 2:15 PM UTC

just installed new OSx and Photoshop update, continued job where path is required and now when i start new path it just makes 1 point, when i click next point it doesn't connect both points but makes new path with every click instead of connecting all point making a path, which is obvious a bug. Also happens when i want to continue or add to existing paths. Checked it many times, restarted both software and hardware still is there. When i switch from path to shape mode it works fine, that delete  shape because i need path and back to path mode it suddenly works ok again until i want to start new path. Please fix this asap i have work to do. 

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c.pfaffenbichler
Community Expert
Community Expert
Mar 10, 2021 1:59 PM UTC

I work on Mac, so it seems very well possible that Windows users are unaffected by this issue. 

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davescm
Community Expert
Community Expert
Mar 10, 2021 1:55 PM UTC

Is this a Mac only issue - it appears to work on Windows 10?

Dave

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c.pfaffenbichler
Community Expert
Community Expert
Mar 10, 2021 12:27 PM UTC

OK, seems to be connected to the existence of a Work Path … if one  exists the Pen Tool seems to behave as intended.  

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c.pfaffenbichler
Community Expert
Community Expert
Mar 10, 2021 11:58 AM UTC

Possible Workaround: Create the Path before using the Pen Tool. 

Edit: Sorry, I cannot reproduce this workaround reliably anymore, may have been a fluke or an error on my side. 

Edit 2: The existence of a Work Path seems to make the difference when working on regular Paths. 

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c.pfaffenbichler
Community Expert
Community Expert
Mar 10, 2021 11:53 AM UTC

Do Adobe monitor this feed?

Yes, this page is officially being monitored. 

I think with a bugs like this one there is a decent chance that it might be addressed within one or two dot-releases (which might mean some weeks or months), but there are no guarantees. 

I need to complete a job but I'm now stuck as I need this tool.

You can roll back as sam2586 mentioned. 

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c.pfaffenbichler
Community Expert
Community Expert
Mar 10, 2021 11:38 AM UTC

I can confirm a Pen Tool misbehaviour after the first Path (Photoshop 22.3.0 on MacOS 10.15.7). 

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sam_s
Participating Frequently
Mar 10, 2021 11:33 AM UTC

Same here. Just points instead of path. When I quit and open same document, same thing. Just downgrading to 22.2.

You can downgrade in the Creative Cloud app go to All Apps, Photoshop and then the 3 dots on the right.

To anyone tempted to try 22.3 - DO NOT upgrade on production machine as the pen tool stops working 😂

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