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P: Photoshop 24.3 Strobes in Black and White when Opening files

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when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

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Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ‎24/‎03/‎2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

Ged_TraynorCorrect answer

Community Expert

@Elisa29995820fb2q go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

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barrys1618002

Participating Frequently

There have been several posts regarding this problem. For me, on Win 10, I simply reverted to the previous version and all was fine.

Barry

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Ahmosis

Participant

La dernière MAJ de Photoshop v 24.3 frait flasher l'image et on ne voit que du blanc qui clignote. Effet stroboscopique.

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Ahmosis

Participant

J'ai oublié : depuis le temps, c'est la première fois que ça se produit. J'ai eu des petits bugs (version française et certains points en anglais), mais rien d'aussi handicapant.

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pixelfor

Inspiring

Launched Creative Cloud Suite and Photoshop automatically started to update. Photoshop updated to version 24.3.0.376. Whe I try to open a picture in Photoshop the Photoshop screen flashes white. What to do?

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kglad

Community Expert

make sure your GPU drivers are updated.

Next, go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”. Restart Photoshop.

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Julie29012076aw4p

Participant

Yes it worked! Thank you!

Envoyé de mon iPhone

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CShubert

Community Manager

Hi @Julie29012076aw4p did you try the setting above, deactivate native canvas?

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Julie29012076aw4p

Participant

Hi, I just did the last update in photoshop 2023 version 24.3 on my pc , ( my plan is included with creative cloud) and I have a huge bug.

When I try to open a file or any kind of images the screen start to flash like a stoboscop, black and white. I'm totally enable to work with it..

I tried to restart my computer but didn't fixed the problem.

I need photoshop every day for work and this doesn't help at all, worked just fine before the update.

how do I fix the problem?

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defaultesnmhof4rqng

Participant

Many thanks to Cory Shubert. It solved the problem. Best personal regards.

Jorge Delacroix

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steven5D55

Participant

Photoshop updated this morning and this afternoon when I tried to process some images it will not open any images either via Lightroom or directly imported from my my explorer files. They open in Camera Raw but just get a constanst white screen flashing in photoshop with the thumbnail of the image visible in the layers panel ?

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