Participant

Answered

P: Photoshop top menu bar is missing (File, Edit, Image..)

Forum|Forum|7 years ago
February 24, 2018
9 replies
51527 views

I can no longer see the top Application Menu (File, Edit, etc.). Running Win 10, 64 bit on an old HP Pavillion i5 with AMD Radeon HD 6300m Series (version 15.201.1151.1008) & Intel HD Graphics (version 8.15.10.2900). In an attempt to fix, I disabled Intel Graphics but computer went black. Rebooted and AMD Radeon driver had a big ! and had been disabled by windows. So I turned Intel Graphics back on. Hoping someone has a solution to make the Menu reappear. If not, is there a way I can go back to previous version?

Thank you

{Moderator note: Edited the thread title}

Windows

Correct answer J E L

@tmpnsan @I found this previous answer on an earlier conversation. Maybe it will help you

For AMD users, those who don't want to update their drivers. Here is the solution:

1. open Adobe Photoshop, minimize it

2. Right click on desktop, open AMD Radeon settings,

3. go to preferences,

4. Click radeon additional settings

5. Click tab switchable graphics application settings

6. In recent application

7. Use drop down menu to change

Photoshop.exe and

Adobe spaces helper.exe to power saving

Now restart the adobe photoshop (just close and open).

H

Hunvu Oluwaseyi

Participating Frequently

Yes I have same experience, but I don't think it safe that way, it way bigger for me. This is frustrating 😞

N

NATHANIEL98A2

Participant

Quick solution

Go to power options.

Use balanced.

Go to change plan settings

Restore settings for this plan.

This worked for me.

Thanks

J E L

Correct answer

Community Expert

@tmpnsan @I found this previous answer on an earlier conversation. Maybe it will help you

For AMD users, those who don't want to update their drivers. Here is the solution:

1. open Adobe Photoshop, minimize it

2. Right click on desktop, open AMD Radeon settings,

3. go to preferences,

4. Click radeon additional settings

5. Click tab switchable graphics application settings

6. In recent application

7. Use drop down menu to change

Photoshop.exe and

Adobe spaces helper.exe to power saving

Now restart the adobe photoshop (just close and open).

T

tmpnsanAuthor

Participant

Thank you for your quick reply. Changing the switchable graphics solved the Missing Menus. Yeah! Now, it has developed a new problem that didn't exist previously. Odd. Now, it gets stuck on the Flamingo splash screen and gives a DLL failure (Load library failed error 1114. A dynamic Link Library initialization routine failed.)

I'll google 1114 next. 🙂

J E L

Community Expert

Wow, okay, darn it! Sounds as though you need to quit everything and shut all the way down (not a restart) and leave your system alone for 5 minutes or more then start up anew to see if it clears itself out. You might have too much running in the background. Did you check Task Manager recently to see how many Adobe services are running? Don't let any Adobe programs run in start up mode. It takes a bit longer to launch them the first time when you start up but it's worth it as sometimes these tasks duplicate like rabbits. Also, do a disk clean up to get rid of temporary files and so on. These are my crazy solutions, they sound silly and obvious, but I've fixed things this way when I was at my wits end. Fingers crossed and let us know what you find out!

T

TofuMachin

Participant

Hi all,

Hopefully my screenshot is attached. I know a number of other people have had the same issue I have been reading the posts and trying the solutions but I'm still none the wiser anybody got a different solution?

The top menu is missing, its there just all grey I have to move the mouse around and try and guess what Im looking for. As you can see (hopefully) the screen to the right is also not displaying properly.

Im running windows and version 22.2. I have already reinstalled. reset preferences, toggled full screen, nothign makes any difference. I also rolled back to 21.2 and it displays the same issue. Ive never had a problem before so bit confused why I suddenly do. Any advice? Many Thanks

{Thread title edited by moderator}

nikunj.m

Community Manager

Hi,

We're sorry about the trouble with Photoshop due to the missing menu bar. Please check out the conversation here: https://feedback.photoshop.com/conversations/photoshop/photoshop-2020-menu-bar-missing/5f5f462c4b561a3d4277eec9

Please let us know if the suggested solution helps!

Regards,

Nikunj

jörgl62830721

Participant

Hallo,

wenn ich Pohtochop 2020 Starte fehlt die Menueleiste, woran kan das liegen?

Also Datei Bearbeiten ... usw - ganz oben - es fehlt nur bei PS

Gruß Jörg

{Thread renamed by moderator}

Sahil.Chawla

Adobe Employee

Hi there,

Sorry to hear about the menu bar missing, could you please try resetting the preferences and let us know if it helps? https://helpx.adobe.com/photoshop/using/preferences.html

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

Which version of Photoshop and the operating system are you working on?

Regards,
Sahil

O

OSullivan

Participant

Hi folks,

I am using Windows 10 and the latest versions of Photoshop ( 21.0.1 and 21.0.2) are missing the top menu bar. The older versions ( 20.0.7 and 20.0.8) are fine.

Any suggestions?

Steve

Michael Bullo

Community Expert

Suggestion #1
Try resetting the Photoshop Preferences.

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

Suggestion #2
I think you are referring to a missing Menu bar but could it be the Options bar that you are missing (Window > Options)

J

jmhildreth

Known Participant

I just updated to Photoshop V21 and the application (menu) bar across the top is blank (solid color) and the borders are missing on the sides and bottom. Also on application bar at top the PS Icon on left end and min/max/close on right end are missing, not just blank. The Photoshop screen area shows my wallpaper instead of blank backround. Left side toolbar is there as well as panels on the right. Switching off GPU doesn't help nor does uninstalling/reinstalling. I can click on menu area and menus drop down but application bar itself is blank so it is hit-or-miss. V20 still works fine with w/GPU or without. Lightroom 9/Camera Raw 12 have no problems, just PS. Windows 10 V1903 64 bit, 6GB memory (i know, its not much but it works fine with V20. I use SSD for swapdisk).

Kevin Stohlmeyer

Community Expert

Try hitting "F" on your keyboard to switch from full-screen view.

J

jmhildreth

Known Participant

It wasn't full screen view to begin with. I tried it any way and it didn't work. It just makes the same interface problem full screen or toggles to just the image full screen. Thanks anyway.

R

rodrigoa25247128

Known Participant

Can´t see the toolbar (File, edit and so on) after I updated Potoshop to it´s 2020 version.

JJMack

Community Expert

That is the start/home workspace covering Photoshop UI. You can disable that in your Photoshop Preferences I do. The workspace does not have a tool bar or tool option bar on windows though I can see Photoshop menu bar. On a Mac I can not tell what you may see Mac OSX has a desktop option the Window's does not have to hide an application frame believe].

However, I did have a Problem After I allowed it to show to get a screen capture for you. When I unchecked show home workspace and restarted 2020 the Home workspace still opened. I had to restore the backup I made for my 2020 Photoshop preferences to get rid of it. Adobe PS had the problem in some older PS also.

JJMack

R

rodrigoa25247128

Known Participant

Hellow. Thank´s for your reply.

I know I can edit the preferences, but in order to do so I need toclick on "Edit", but as you can see that option isnt available. That is in deed my problem

carole52365536

Participant

Hi, I just installed Photoshop on my new Imac and the menu bar at the top is missing. I am new to this computer and haven't used creative cloud for a while. Any ideas on how to get my menu bar back? Thanks