Photoshop as of yesterday started crashing on launch - Only an hour before it was working fine. uninstalling, deleting preferences, full CC clean has not fixed the issue.From what i can tell the only change in that hour span was that the Creative Cloud manager app updated camera raw. Additional Details:Photoshop version 27.7 Nvidia Drivers (Studio) are on latest version as of writing and were both before and after the update Tried clean reinstall of these Windows updates has been checked for any missing updates and has none to offer Does anyone have a fix?Or can offer how to rollback both photoshop and camera raw to a stable version?I’m in the middle of an important project delivery and need access again. I know how to install older versions of photoshop but it seems like it’s the camera raw plugin crashing things and I don’t know how to roll that back

Hi @rodh77908980Thanks for sharing the report. Crashes at launch, especially around the “measuring memory” stage, are often tied to preferences, GPU drivers, or plug‑ins loading during startup.Please try the following:Delete Camera raw and see ifnthat helps launching Photoshop.Launch Photoshop while skipping optional plug‑ins.Hold Shift while starting Photoshop and confirm skipping plug‑insTry launching in Safe Mode to rule out conflicts from third-party utilitiesIf it still crashes, please share the System Info from Photoshop(Help > System Info > Copy and paste the whole report here).This will help us narrow down what’s happening in your setup.

Red Swan

Participant

Answered

P: Photoshop v27.7 Crashes on Launch (Measuring Memory) - Update GPU Drivers

Forum|Forum|2 months ago
June 16, 2026
18 replies
798 views

Photoshop as of yesterday started crashing on launch - Only an hour before it was working fine. uninstalling, deleting preferences, full CC clean has not fixed the issue.

From what i can tell the only change in that hour span was that the Creative Cloud manager app updated camera raw.

Additional Details:

Photoshop version 27.7
Nvidia Drivers (Studio) are on latest version as of writing and were both before and after the update
- Tried clean reinstall of these
Windows updates has been checked for any missing updates and has none to offer

Does anyone have a fix?

Or can offer how to rollback both photoshop and camera raw to a stable version?

I’m in the middle of an important project delivery and need access again. I know how to install older versions of photoshop but it seems like it’s the camera raw plugin crashing things and I don’t know how to roll that back

Correct answer rodh77908980

Update your graphics card, it solved the problem for me.

Show previous replies

Srishti Bali

Community Manager

Hi @rodh77908980

Thanks for sharing the report. Crashes at launch, especially around the “measuring memory” stage, are often tied to preferences, GPU drivers, or plug‑ins loading during startup.

Please try the following:

Delete Camera raw and see ifnthat helps launching Photoshop.
Launch Photoshop while skipping optional plug‑ins. Hold Shift while starting Photoshop and confirm skipping plug‑ins
Try launching in Safe Mode to rule out conflicts from third-party utilities

If it still crashes, please share the System Info from Photoshop (Help > System Info > Copy and paste the whole report here). This will help us narrow down what’s happening in your setup.

Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe

rodh77908980Correct answer

Inspiring

Update your graphics card, it solved the problem for me.

mooonborne

Participant

After a frustrating two days of trying fixes, THIS. My graphics card update from today fixed mine as well.

rodh77908980

Inspiring

I think I am having the same problem. I also use Nvidia graphics card set to studio. I try to open an image and it appears that it will open but it doesn’t.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.