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P: PS 26.10 Firefly model 3 does not work

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Hi there! After latest update I have a model 3 that doesn't work, but a model 1 is available and works, what could be the problem? Is there a way to disable the Firefly selection altogether?

dj_paigeCorrect answer

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"Adobe Firefly isn't available in Russia, Belarus, and China. In addition, Adobe services and products cannot be used in Cuba, Iran, North Korea, Syria, Crimea, and the so-called Donetsk and Luhansk People's Republics."

See https://helpx.adobe.com/firefly/web/get-started/learn-the-basics/adobe-firefly-faq.html#about-firefly, click on the section entitled "Why am I getting the error 'You no longer have access to Firefly due to violation of our terms of use'"?

Vladimir33495061tn46

Participating Frequently

Анастасия. Создаете чистый лис, выделяете произвольную область, снизу появляется строка с генеративной заливкой. Нажимаете на значок Generative Fill, появляется окно где нужно вводить Prompt

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Vladimir33495061tn46

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?????_0441

Participant

Добрый день. перестал работать ИИ в лайтрум. как решить этот вопрос?

Версия Lightroom Classic: 14.5.1 [ 202508231203-c2638d01 ]

Лицензия: Creative Cloud

Настройка языка: ru

Операционная система: Windows 11 - Business Edition

Версия: 11.0.26100

Архитектура приложений: x64

Архитектура системы: x64

Счетчик логического процессора: 12

Скорость процессора: 2,2ГГц

Версия SqLite: 3.36.0

Использование ЦП: 3,0%

Источник питания: Подключено

Встроенная память: 8034,2 MБ

Выделенная память графического процессора, используемая Lightroom: 239,3MБ / 4017,0MБ (5%)

Доступная фактическая память для Lightroom: 8034,2 MБ

Фактическая память, используемая Lightroom: 967,5 MБ (12,0%)

Виртуальная память, используемая Lightroom: 1890,7 MБ

Число объектов GDI: 763

Число объектов USER: 2399

Число дескрипторов процесса: 2939

Объем кэш-памяти: 0,0MБ

Внутренняя версия Camera Raw: 17.5 [ 2318 ]

Максимальное количество потоков, используемое Camera Raw: 5

Оптимизация Camera Raw SIMD: SSE2,AVX,AVX2

Виртуальная память Camera Raw: 74MБ / 4017MБ (1%)

Фактическая память Camera Raw: 317MБ / 8034MБ (3%)

Cache1:

NT- RAM:0,0MB, VRAM:0,0MB, Combined:0,0MB

Cache2:

m:0,0MБ, n:0,0MБ

U-main: 126,0MБ

Настройка DPI системы: 96 точек на дюйм

Композиция на ПК включена: Да

Стандартный размер предварительного просмотра: 1440 пикселы

Отображение: 1) 1920x1080

Типы ввода: Функция Multitouch: Нет, встроенный сенсорный экран: Нет, встроенное перо: Нет, внешний сенсорный экран: Нет, внешнее перо: Нет, клавиатура: Нет

Сведения о графическом процессоре:

DirectX: NVIDIA GeForce GTX 1050 Ti (31.0.15.2737)

Начальное состояние: GPU для индивидуальной обработки изображений поддерживается по умолчанию

Пользовательская настройка: Авто

Включить HDR в модуле "Библиотека": ВЫКЛ.

GPU для создания предпросмотра: Авто (S3_3)

Папка приложения: C:\Program Files\Adobe\Adobe Lightroom Classic

Путь к библиотеке: C:\Users\Alina\Pictures\Lightroom\1\4\4.lrcat

Папка настроек: C:\Users\Alina\AppData\Roaming\Adobe\Lightroom

Установленные плагины:

1) Adobe Stock

2) Flickr

Флаги Config.lua:

AudioDeviceIOBlockSize: 1024

AudioDeviceName: System Default - Динамики/головные телефоны (Realtek(R) Audio)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: LR5x26

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_SIZE: 32768

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 32768,32768

GL_RED_BITS: 8

GL_RENDERER: NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.6.0 NVIDIA 527.37

GPUDeviceEnabled: false

OGLEnabled: true

Адаптер №1: Поставщик : 10de

Устройство : 1c8c

Подсистема : 86f1028

Версия : a1

Память видео : 4017

Адаптер №2: Поставщик : 8086

Устройство : 3e9b

Подсистема : 86f1028

Версия : 0

Память видео : 80

Адаптер №3: Поставщик : 1414

Устройство : 8c

Подсистема : 0

Версия : 0

Память видео : 0

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?????_0441

Participant

В лайтрум перестал работать ИИ . помогите!!!

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dj_paigeCorrect answer

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Vladimir33495061tn46

Participating Frequently

Dear friend!

Until recently, despite Firefly's restrictions in Russia (Firefly is not operational in Russia), the Generative Fill feature within Photoshop itself worked flawlessly in Russia.

After the recent Photoshop update, the development team introduced an option to choose the Generative Fill system. If you select the old Generative Fill system in the settings, it even starts working again within Russia.

However, the problem is that older versions of Photoshop do not have this option to choose the Generative Fill system. Consequently, Generative Fill has stopped working completely in those versions.

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Vladimir33495061tn46

Participating Frequently

Такая проблема есть, решена тем, что установлена последняя версия фотошопа, где есть выбор режима генерации. При выборе старой версии генерации - все начинает работать в последней версии. В старых версиях фотошопа нет возможности выбора версии генерации - соответсвенно перестало работать

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Eugene Turaev

Inspiring

Ограничеиня вызваны агрессией нашей страны. Не нужно примешивать политику. Я хоть и русский и работаю в России, но понимаю эти ограничения. Жаль только, что подписка оплачена на год и внезапно все, связанное с ИИ, перестало работать.
И ты насмешил, какой прогресс? У нас тотальный регресс из-за этой войны.

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sergey_7142

Participant

Firefly 3 stopped working after the update. Firefly 1 is working, but with errors.

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Friendly_Glow5CE9

Participant

Друг, попробуй включить VPN, у меня заработало

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ALLA368061301rra

Participant

For several days I have not been able to use generative fill, this message appears. When switching to Firefly 1, everything works. There is also an error when using RemoveTool with AI enabled.
I found the topic

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-resolved-202502040006-ps-generative-fill-and-generative-expand-not-working/idc-p/15132022/page/4#M118307

, but did not find a solution to the problem there. I am using version 26.10.0

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Mark_Johnson6156

Participating Frequently

This error usually happens if Photoshop isn’t fully updated or if the Generative Fill services are temporarily down. Try these steps:

1. Update Photoshop to the latest version.

2. Sign out of Creative Cloud and sign back in.

3. Reset Photoshop preferences.

4. If still not working, test on a different network (sometimes it’s a connectivity issue).

If Firefly works but Generative Fill doesn’t, it’s most likely a temporary server-side issue.

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Glenn 8675309

Legend

This is a user to user forum/community. Adobe employees do drop in from time to time, but it's mostly just users helping users.

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Sameer K

Community Manager

Hey, @natalia_randle, @Exciting_Hummingbird7635, & @David_Davitatze9316. Welcome to the Photoshop Community. I've reviewed your account and moved this post to the discussion.

For @natalia_randle & David_Davitatze9316, both of you have an active EDU subscription with a recent billing failure. Please verify that your subscriptions are fully active. Please follow the steps here: https://adobe.ly/3I5aSM5

For all, if an IT team manages the device, ensure all the Adobe Network endpoints are whitelisted: https://adobe.ly/3STmkga

You can also try using Photoshop Web (https://adobe.ly/3WkhVFm) on a different/alternate device & internet network to rule out if it's a network issue.

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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David_Davitatze9316

Participating Frequently

@Sameer K Hey! We checked, the subscription is active. At the time of the charge, the money was on the card. As for the endpoints of the Adobe network, everything remains as it was. Based on the fact that firefly 3 stopped working at the same time, what else could it be related to? I checked in all versions of photoshop and photoshop beta, and this particular model is not working.

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David_Davitatze9316

Participating Frequently

Nope, I have the same problem, and they don't even answer my questions

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