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Known Participant
January 17, 2022
Question

PC Not coping with later versions of Photoshop

  • January 17, 2022
  • 1 reply
  • 356 views

in trying to install PS 23, Creative Cloud is reporting it is incompAtibke with my existing PC.

Before splashing out GBP1500 on a higher end PC I would be grateful if someone with a great deal more technical knowledge than me would confirm that this PC described here, will cope easily.

Dell XPS DT8940

  • Intel® Core™ i7-11700 Processor
  • RAM: 16 GB / Storage: 1 TB HDD & 512 GB SSD
  • Graphics: NVIDIA GeForce RTX 3060 Ti 8 GB

james

 

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1 reply

jane-e
Community Expert
Community Expert
January 17, 2022

@coldwaterjohn 

Here are the system requirements:

https://helpx.adobe.com/photoshop/system-requirements.html

 

You can install an older version from Creative Cloud that will work with your computer. You can also turn off automatic updates.

Jane

 

Known Participant
January 17, 2022

Thanks Jane. I had to go back to a 2020 version which is not even listed as an option in CREATIVE cloud. Adobe sent me a link for it. It works but obviously lacks the features of later versions . I saw the recommended list previously and showed it to the PC shop who recommended the desktop model whose details I provided in my post.

jane-e
Community Expert
Community Expert
January 18, 2022

You're welcome John,

If you purchase another computer, run the specs here first. At least you have a working version while you decide what to do about your computer.

Jane