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Arashocky
Arashocky
Participant
Dec 12, 2019 11:12 PM UTC
Answered

Pen pressure not working in the new Photoshop 2020 (21.0.2)

After installing the new Photoshop 2020 on my Wacom Companion 2, turns out the pen pressure is NOT WORKING at all. However the previous versions (20.0.6 and 19.1.6) still work perfectly with the pen pressure. 

Has anyone run into that issue ?

 

{Thread renamed by moderator}

    davescm
    davescmCorrect answer
    Community Expert
    Aug 18, 2020 9:54 AM UTC

    Update : With 21.2.2 you may need to remove the PSUserConfig.txt file

    The latest versions are designed to work with Windows Ink and Adobe have made improvements in that area, many of the old bugs have been addressed. I've used Windows Ink here for the last year.

    Remove the PSUserConfig.txt file and in Wacom tablet properties check Windows Ink.

     

    Dave

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    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    Dec 12, 2019 11:55 PM UTC

    Hi there,

    Sorry to hear that pen pressure is not working with the most recent release of Photoshop, have you tried reinstalling the tablet drivers to see if that helps?

    Also, what operating system are you working on?


    Regards,

    Sahil

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    Arashocky
    ArashockyAuthor
    Participant
    Dec 14, 2019 1:16 AM UTC

    I keep my wacom drivers updated. I'm not sure reinstalling them will be helpful. (I'm worried that it might mess up with other photoshop versions) 

    I use the program on Windows 10 pro.

     

     

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      angela_g
      Inspiring
      Jan 10, 2020 4:34 PM UTC

      Hi 

      I am having similar issues. Is there a solution for Mac users. I am running on Mojave. 

      thanks!

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