Skip to main content
W
wrentalton
Participant
February 22, 2020
Question

Pen won't switch to eraser tool when hovering over tablet

  • February 22, 2020
  • 3 replies
  • 2325 views

I have a wacom Cintiq 22HD and normally when you hover over the screen with the eraser end of the pen, the cursor will be for your eraser tool. This lets you adjust the size of the eraser without manually changing tools and adjusting it. In the newest version 21.1 it doesn't do this anymore. If you hover over the screen with the eraser end of the pen, the cursor will show whatever you had selected for the pen end. It'll switch over to the correct tool once you touch the screen, but it means you can't adjust the size of your eraser without actually switching tools. It makes having an eraser end of the pen useless. If you go back to a previous version of Photoshop, it works as intended. It's a bug with 21.1

    This topic has been closed for replies.

    3 replies

    P
    Paula33788745zw4f
    Participant
    November 29, 2023

    For me, it worked to simply go to the settings > grip pen settings > options, clicking the click & tap on and then reselcting the hover and click option. After that the eraser end of the pen worked normally again.

    Using the lates Adobe Photoshop CC and drivers with wacom intuos drawing tablet, and my laptop is MacBook Pro (2019).

    J
    JD1RS
    Participant
    March 9, 2020

    I’m having this problem too. I found a temporary fix, but it's a bit inconsistent. First, draw something with your stylus. Then double or triple tap with the eraser part on the screen somewhere that doesn’t affect what you’re drawing. This should let you adjust your eraser’s size. Sometimes it works by just tapping once.

     

    It may take a few tries to get it working. Also, if you remove the eraser too far from the screen it will revert to the brush tool so you will have to do the whole procedure again.

    A
    adobe5535989438
    Participant
    March 10, 2020

    Having this same issue as well with a Cintiq 22HD.  This is extremely annoying while sketching, where I need to be able to manipulate the brush size for both sides of the stylus.  

     

    The double tap in another area trick seemed to work OK, but this is absolutely not an OK fix for certain types of sketching/work flows.

    H
    heatherm38921993
    Participant
    March 9, 2020

    I have this same problem. Does anyone have a solution besides going back to a previous version?

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices