Hi everyone,

I am stuck in a critical crash loop and desperately need help. Photoshop (both v2025 and 2026) instantly crashes on my MacBook Pro M1 Pro (14-inch, 2021, 16GB RAM) running macOS 15.0 Golden Gate 27.0.

The crash happens every single time I click 'OK' in the Camera Raw filter, or when I change the Image Size. It happens on standard files (300MB) from the internal SSD. I cannot contact official Adobe Chat support because my account is managed by a school institution, and I do not have administrator privileges.

Here is what I have already tried (nothing worked):

• Tested on a completely clean, personal Adobe Trial account (still crashes).
• Reset all Photoshop & Camera Raw preferences.
• Disabled GPU acceleration, checked/unchecked Metal, disabled OpenCL.
• Deleted NGL caches, disabled Generator, and turned off Background Save.
• Cleared Mac system caches, tested on a brand-new macOS user account.
• Uninstalled everything using the Adobe CC Cleaner tool and reinstalled.

The Apple Crash Report always states:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Subtype: KERN_INVALID_ADDRESS at 0x0000000000000000
Triggered by Thread: 64, Dispatch Queue: com.apple.root.default-qos

Since it triggers the default-qos dispatch queue on Apple Silicon right when data is written back to the canvas, it seems like a deep OS/memory conflict. Any help or insights from the Adobe engineering team would be highly appreciated. Thank you!

Iris