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Ken Nielsen
Ken Nielsen
Legend
July 28, 2023
Answered

Photo does not open from Lightroom

  • July 28, 2023
  • 28 replies
  • 18327 views

Photoshop v. 24.7.0 with Lightroom Classic 12.4 - Mac OS Ventura 13.4.1 (c) All latest versions and this started happening on the last update of Photoshop. When viewing the image in Lightroom and choosing Edit in... Photoshop, then Photoshop does indeed open on screen but no image. I can only get the image to open if I choose 'open as smart object in Photoshop' which is reall not what I want. So, I have to go into the raw images folder and open the file by knowing the filename number and then it opens in Photoshop. This is a new behavior. Images have always opened before in Photoshop when I've selected "Open in Photoshop" from the 'Photo/Edit' in menu in Lightroom. 

    Correct answer Ken Nielsen

    I've been scoring the internet and lo and behold, this comes up from this group no less... Thank you Digital Dog! This fixed the problem and I'm back in the saddle again!

     

     
    LEGENDOct 17, 2022

    When the 'link' between Lightroom Classic and Photoshop has issues, one of the first things to try is this:
    1. Use the Adobe Creative Cloud application to uninstall both Photoshop and Lightroom Classic and when asked, keep preferences. 
    2. Install Photoshop first, then Lightroom Classic. 
    Better? 

    28 replies

    Show previous replies
    bet1947
    bet1947
    Known Participant
    July 30, 2023

    I been having this problem several months now. Done several updates and still won't work. I been just opening it as smart object and then flatten it. Now with the latest update both don't work. Good Luck. 

    E
    eliu31380938ahr3
    Participant
    July 30, 2023

    Exporto una fotografia desde lightroom a photoshop, abre photoshop pero no abre la fotografia exportada, que puedo hacer para solucionar el problema?

      bet1947
      bet1947
      Known Participant
      July 30, 2023

      I no longer can open files from LR to PS . Edit in PS CTRL+E or Open as smart object CTRL+ALT+X . It does open PS up but no photo. I get this message .

        C
        canninglady
        Participant
        July 30, 2023

        Yes, this started for me yesterday after I updated Ps Beta.  Hoping Adobe are aware that something has stuff up in the latest release.

          Ken Nielsen
          Ken NielsenAuthor
          Legend
          July 29, 2023

          Also, I'm getting this message pop up on the screen in Photoshop quite often now...

          M
          marcvarez
          Participant
          July 28, 2023

          Hi, Photoshop 24.7.0 don't open image from LR classic 12.4 since today 20 july. 

          Macbook m1

            Jeff Arola
            Community Expert
            Jeff ArolaCommunity Expert
            Community Expert
            July 29, 2023

            What version of macOS are you using?

             

            Do you have the beta and/or production 24.7 photoshop version.?

             

            Long thread about the issue:

            https://community.adobe.com/t5/photoshop-beta-bugs/p-lightroom-not-opening-photos-properly-in-photoshop-beta-2024-25-0/idi-p/13966962

             

            I see the same issue on windows 11 where i have the beta 25.0 installed along side the procduction 24.7, but not on other machines Mac or Windows that don't have the beta version installed.

              P
              ppdix
              Known Participant
              July 28, 2023

              Since the new Beta 25 or PS 24.7 choosing Edit in from LR Classic doesn't open the file to edit. The only workaround is to add an additional External Editor and do it manually.

              Please fix it.

              THanx

               

                M
                marks20555655
                Participating Frequently
                July 28, 2023

                I've been using the beta app for the last month or so. I took the new update through CC today and now my images don't open in PS when I launch it through LR.

                When I right click and hit Edit I get the usual dialog about original/lr changed etc. PS launches (beta app) but my image doesn't load.  If I set there for a minute or so I ultimately get a dialog box saying 'The file could not be edited because adobe photoshop 2024 could not be found'

                I uninstalled PS, LR, and PS beta through CC and reinstalled them all and I've unchecked 'auto show the home screen' but it's the same thing.

                I've also tried adding the beta as an external editor and tried to launch it that way too but it does the same thing.

                 

                Interestingly it must be loading the image as each time I try this I get a new tif file copy of the image I tried to edit in my LR catalog.  It seems almost like ACR is launching but not showing itself 

                 

                any thoughts?

                  Carlos_Oliveras
                  Carlos_Oliveras
                  Known Participant
                  July 28, 2023

                  Yes, it is happening for me too using Lightroom Classic 12.4 and Photoshop beta 25.0. Using "Edit in Photoshop" apparently does nothing, but after a while there appears an error message along the lines of what you said, and the raw file finally opens in Photoshop.

                  I'm using Windows 10.

                    C
                    chisan33
                    Participant
                    July 28, 2023

                    When I'm in Lightroom and I want to export a photo into Photoshop I click on export to Photoshop but the photo now does not open in Photoshop. For the last five years it's always opened in Photoshop. Now nothing. 
                    Anyone else having this issue?

                      jacours
                      jacours
                      Inspiring
                      July 28, 2023

                      Exactly the same thing happened to me today.

                        jacours
                        jacours
                        Inspiring
                        August 5, 2023

                        TheDigitalDog recently provided the solution for this. Thanks very much.

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