Skip to main content
Ken Nielsen
Ken Nielsen
Legend
July 28, 2023
Answered

Photo does not open from Lightroom

  • July 28, 2023
  • 28 replies
  • 18281 views

Photoshop v. 24.7.0 with Lightroom Classic 12.4 - Mac OS Ventura 13.4.1 (c) All latest versions and this started happening on the last update of Photoshop. When viewing the image in Lightroom and choosing Edit in... Photoshop, then Photoshop does indeed open on screen but no image. I can only get the image to open if I choose 'open as smart object in Photoshop' which is reall not what I want. So, I have to go into the raw images folder and open the file by knowing the filename number and then it opens in Photoshop. This is a new behavior. Images have always opened before in Photoshop when I've selected "Open in Photoshop" from the 'Photo/Edit' in menu in Lightroom. 

    Correct answer Ken Nielsen

    I've been scoring the internet and lo and behold, this comes up from this group no less... Thank you Digital Dog! This fixed the problem and I'm back in the saddle again!

     

     
    LEGENDOct 17, 2022

    When the 'link' between Lightroom Classic and Photoshop has issues, one of the first things to try is this:
    1. Use the Adobe Creative Cloud application to uninstall both Photoshop and Lightroom Classic and when asked, keep preferences. 
    2. Install Photoshop first, then Lightroom Classic. 
    Better? 

    28 replies

    Show previous replies
    A
    andrewh24192147
    Participating Frequently
    August 4, 2023

    Thanks this work for me but had to uninstall Photoshop Beta as well

     

    R
    Ray31491367tvhz
    Participant
    August 4, 2023

    Fantastic this worked for me 🥳

     

    traf11
    traf11
    Participant
    August 2, 2023

    Was having this same issue. And getting same undefined message in PS as well when saving an image. Did not do an uninstall / reinstall, but fixed it very quickly.  If you're gettting this message below when you open LR --( that turned out to be the cause of the problem for me).  Follow the link of how to grant LR / PS Full disk access. That solved it on my end.

    https://helpx.adobe.com/lightroom-classic/help/allow-permissions.html?trackingid=29NMCKMQ&mv=in-product

     

    Z
    zbynekp33173190
    Participant
    August 1, 2023

    I have same problem 😕😕 

    A
    andrewh24192147
    Participating Frequently
    August 1, 2023

    Hi I have exactly the same problem Photoshop 25.0.0 Beta with Lightroom Classic 12.4 and Windows 11 with all updates installed.

    Edovephotos
    Edovephotos
    Participant
    July 31, 2023

    I am having this problem as well.  I will try your suggestion.

    rjmccor
    rjmccor
    Participant
    July 31, 2023

    Since I updated to PS 24.7 yesterday, the "Edit in PS" option in LR Classic is not working.  PS opens but the photo does not open in PS.

      H
      Horstheld
      Participant
      July 30, 2023

      I have the same problem since this week it does not open a picture in photoshop from lightroom.

        bet1947
        bet1947
        Known Participant
        July 31, 2023

        If you have the beta PS 24.7 or 25 , you may remove it and see if that will fix the problem. I did remove it and now mine is partially fixed. I now can open a photo from LR to PS using the "open as smart object" , but it did not fix the "open in PS CTRL+E" 

        C
        Con24567174ix1a
        Participant
        July 30, 2023

        Hin Guys. I can not open an image from Lightroom Classic in to photoshop. The Photoshop screen apears but not my image. It only shows images that i have opened before. This problem has only started this week for some reason. Any help please.

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        July 30, 2023

        <moved from enterprise&teams>

        Ken Nielsen
        Ken NielsenAuthorCorrect answer
        Legend
        July 30, 2023

        I've been scoring the internet and lo and behold, this comes up from this group no less... Thank you Digital Dog! This fixed the problem and I'm back in the saddle again!

         

         
        LEGENDOct 17, 2022

        When the 'link' between Lightroom Classic and Photoshop has issues, one of the first things to try is this:
        1. Use the Adobe Creative Cloud application to uninstall both Photoshop and Lightroom Classic and when asked, keep preferences. 
        2. Install Photoshop first, then Lightroom Classic. 
        Better? 

          bet1947
          bet1947
          Known Participant
          July 30, 2023

          I just tryed this method, but it did not fix the problem that I am having.  Ctrl+E or CTRL+ALT+X does not work. PS will launch, but no photo.

            bet1947
            bet1947
            Known Participant
            July 30, 2023

            same for me


            Well I just removed the beta PS 24.7 and now the open as smart object works (CTRL+ALT+X) ,but the open in Photoshop does not work (CTRL+E) I can live with that, but I do need at least one of them to work.

              Show more replies
              Terms & ConditionsAccessibility statement
              Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices