Skip to main content
Participant
March 30, 2017
해결됨

Photo shop CS6 will not open. I get a message that says preference file was invalid(it has been deleted). I have tried the control/shift/alt to reset the prefernences. Not working. Can anyone help me???

  • March 30, 2017
  • 1 답변
  • 1675 조회

I can't get photoshop CS6 to open. I keep getting "preference file was invalid(it has been deleted). I have tried to reset the preferences by control/shift/alt to no avail.

Does anyone know how to fix this?

    이 주제는 답변이 닫혔습니다.
    최고의 답변: Akash Sharma

    I assume you're on Windows. Please navigate to the location: C:\Users\[username]\AppData\Roaming\Adobe\Adobe Photoshop CS56 and then rename the Adobe Photoshop CS5.1 Settings to Adobe Photoshop CS5.1 Settings.OLD folder. Make sure you have sufficient privileges to that folder. Right click on Roaming\Adobe folder and then choose Properties\Security tab. Select your username and apply full control to it.

    Hope that helps.

    Regards,

    Akash

    1 답변

    Akash Sharma
    Legend
    March 30, 2017

    I assume you're on Windows. Please navigate to the location: C:\Users\[username]\AppData\Roaming\Adobe\Adobe Photoshop CS56 and then rename the Adobe Photoshop CS5.1 Settings to Adobe Photoshop CS5.1 Settings.OLD folder. Make sure you have sufficient privileges to that folder. Right click on Roaming\Adobe folder and then choose Properties\Security tab. Select your username and apply full control to it.

    Hope that helps.

    Regards,

    Akash