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Participant
August 25, 2025
Question

Photomerge freezes

  • August 25, 2025
  • 2 replies
  • 125 views

Photoshop (latest, 26.10.0) freezes when trying to start Photomerge and does not respond to Photoshop commands.  The only way out is to stop Photoshop with the Task Manager.

 

2 replies

Participant
March 3, 2026

I have the exact same problem...as soon as I hit “Photomerge” it freezes up and the only way to make it respond again is to restart.  I tried all the fixes the AI suggested, to no avail.

Ged_Traynor
Community Expert
Community Expert
August 25, 2025

@alana53908062 try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

If that doesn't help, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

Participant
August 25, 2025

After deleting preferences, Help>System Info hung up Photoshop as described in original post.

Participant
August 25, 2025

Uninstalling and re-installing Photoshop did not solve the problem.