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Participant
Aug 25, 2025 6:21 AM UTC
Question

Photomerge freezes

Photoshop (latest, 26.10.0) freezes when trying to start Photomerge and does not respond to Photoshop commands.  The only way out is to stop Photoshop with the Task Manager.

 

7 replies

Participant
Mar 3, 2026 7:11 AM UTC

I have the exact same problem...as soon as I hit “Photomerge” it freezes up and the only way to make it respond again is to restart.  I tried all the fixes the AI suggested, to no avail.

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Ged_Traynor
Community Expert
Community Expert
Aug 25, 2025 7:03 AM UTC

@alana53908062 try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

If that doesn't help, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

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Participant
Aug 25, 2025 4:25 PM UTC

After deleting preferences, Help>System Info hung up Photoshop as described in original post.

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Participant
Aug 25, 2025 5:36 PM UTC

Uninstalling and re-installing Photoshop did not solve the problem.

 

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