photoshop

Are you trying to download it through CC desktop app? Are you getting any error message?

How are you downloading it?

Did you download the Creative Cloud app and then download Photoshop from there?

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Does your computer meet the minimum requirements?

https://helpx.adobe.com/photoshop/system-requirements.html