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Photoshop 2020 Creating Empty Folders When Saving

Forum|Forum|6 years ago
November 4, 2019
40 replies
19537 views

When I open a jpg file from Box Drive with Photoshop, make some edits and save the file in the exact same file format and name, Photoshop creates its own child folder (labeled Photoshop) next to the file that was just edited and saved. Why? How can I turn this feature off? I really don't need an extra empty folder in Box's Cloud file structure. Please help.

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Correct answer davescm

It is listed in the fixed issues for version 21.0.2

https://helpx.adobe.com/photoshop/kb/fixed-issues.html

Dave

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mikey_likes_itAuthor

Known Participant

*** Update ***

Adobe just released an update to Photoshop (21.0.1). The behavior of creating empty folders remains when saving to a network drive or cloud storage.

However, saving to local machine does not create an empty folder.

Jimi_Joker

Known Participant

Same bug happens now after the last update to Photoshop 2020 (macOS 10.14.5)

In my case when I save .psd files (usually on a local server) it now creates an empty Photoshop folder.

This doesn’t happen if I save directly to my desktop f.e. and also not if I save a .jpg for web use.

stecap_65

Participating Frequently

In my case except in any format on server and creates folder.

I didn't check if I had to save on desktop...

Jimi_Joker

Known Participant

I think that saving to a local server causes the problem.

Like someone already mentioned, this shouldn’t happen as most people working in the creative sector don’t save important files on their computer.

johngettler117176196

Inspiring

Yes when opening a file from a server, making an edit, and saving (overwriting it) back to the server, Photoshop 2020 (21.0.0 or 21.0.1) is leaving an empty "Photoshop" folders next to the edited file.

If you watch closely while the saving process is happening, you can see it writes the new edited file as a temporary file into this Photoshop folder during the saving process. Then the temp file then disappears, when it actually moves it to take the place of the now deleted old file, and then that Photoshop folder is left behind. This does not happen when working from local hard drives.

Adobe do any of your beta testers use a server? That would help catch this kind of thing. Just an idea.

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mikey_likes_itAuthor

Known Participant

Apparently not.

johngettler117176196

Inspiring

Adobe: Oh, you use Photoshop with a "server?" Ahhhhh...yea we don't support that. At least until we fix that bug.

timallencsm

Participating Frequently

Same here, yet another bug-ridden release from Adobe for their professional users. Their solution? Make pointless versions for the iPad that nobody needs.

GCTimes

Participant

Yes I'm also having this issue, has anyone found a solution?

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mikey_likes_itAuthor

Known Participant

No word from Adobe. No solution yet.

stecap_65

Participating Frequently

I find this absurd and unprofessional ...

I can't believe that every time an adobe update comes up, there are both obvious and annoying problems.

Is there a minimum of control or do they work like naive?

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EvertomPB

Participant

I'm having the same problem too. is this a bug?

I running macOS 10.15.1 Catalina
tks

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dashakh

Participating Frequently

having the same issue when saving to an external.

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andrewo61885066

Participating Frequently

Just updated to PS CC 2020 and am running macOS Mojave 10.41.1

While working on files on a server photoshop is creating a new empty folder named Photoshop, Is this a new feature I'm not aware of or an error? I'm not having this issue while working on files saved locally, only on the server. Not sure if more people are having this issue or if its the server I'm working off of.

Thanks!

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EvertomPB

Participant

I'm having the same problem too. is this a bug?

I running macOS 10.15.1 Catalina
tks

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morganm57271397

Participant

Also having this problem as of updating to PS2020. We save files to a shared server and the new Photoshop 2020 app is creating empty folders titled 'Photoshop" in the directory of the saved .psd file.

PhotoShop 21.0.0
iMac (late 2015)
OS High Sierra 10.13.4