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Dylan Hughes
Participant
April 5, 2020
Question

Photoshop 2020 opens then goes to a black screen and I can’t open anything on it

  • April 5, 2020
  • 5 replies
  • 13942 views

I have installed photoshop 2020 on my Mac book pro and it opens then goes to a black screen with no view there are options at the Top I am currently running Mac OS Catalina the latest. I have even uninstalled photoshop and reinstalled it and the same problem occurs I can't import photos I can't to anything really any one able to help 

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5 replies

athletic_Serenade0D4D
athletic_Serenade0D4D
Participant
September 16, 2020

I had a similar problem. What I did was go into peformances and  make sure the graphic  processor is unchecked. 

    athletic_Serenade0D4D
    athletic_Serenade0D4D
    Participant
    September 16, 2020

    https://www.instagram.com/p/CE16137h-ck/?hl=en   When I  launch  photoshop, the  screen goes black If  checked. For some strange reason If i have it as shown in my screen shot that goes away.

     

    I
    imjmieslv72z
    Participating Frequently
    April 12, 2020

    For anyone else that couldn't fix it by doing all the options suggested, I was able to fix mine by logging out of creative cloud then opening up photoshop & signing it again & it was corrected

    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    April 5, 2020

    Hello, did you activate the forcedarkmode in a previous version? https://community.adobe.com/t5/photoshop/photoshop-does-not-function-on-macos-catalina-10-15-1/td-p/10714817?page=1

     

    If not, are you running the latest versions of Photoshop and MacOS? please post the contents of help>system info, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.

    Sunny6
    Sunny6
    Participating Frequently
    April 5, 2020

    Yes, Same comes in my Adobe Photoshop 2020 too. I think that's not a problem at all. You just have to go to file and then you can use New or Open option and get your work done easily.

    SunNy
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