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eheld
Participant
Nov 6, 2019 6:43 PM UTC
Question

Photoshop 2020 running slow

My Adobe Photoshop auto-updated for me this morning (yay!) but as I have been using it throughout the day, it has started to lag. At this point I wasn't even able to make a selection without having to wait 10 minutes (approximately) before it was ready to move on to the next step. Is there a reason it's running so slow?

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    kabrazzle
    Participant
    Nov 8, 2019 6:43 PM UTC

    Same! It can't even handle the simplest things now. 😭 Thought it was because I had Illustrator running simultaneously but I closed that and still can barely handle me selecting a layer...

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      Mediascience
      Participant
      Nov 7, 2019 8:33 PM UTC

      Same problem here. MacBook Pro (Retina, 15-inch, Mid 2015).

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        antonio_no8london
        Participant
        Nov 7, 2019 8:19 PM UTC

        Same here... It's taking ridiculously long to do any normal feature like a gaussian blur, selection... definitely something is going on in this version.

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          DyManic75
          Known Participant
          Nov 7, 2019 4:51 PM UTC

          Do you have slices in your document? If you do try turning off show slices - there seems to be a bug with slices that grind photoshop to a halt.

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            stevefal
            Participating Frequently
            Nov 7, 2019 4:57 PM UTC

            Yes I am showing slices, and turning that off speeds things up to what looks like normal, at a glance.

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            info@grafik-soehngen.de
            Participating Frequently
            Nov 7, 2019 1:51 PM UTC

            Same problem! HEEEELP!!!!

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              claudios76799305
              Participant
              Nov 7, 2019 4:01 PM UTC

              Same problem, MacBook Pro (Retina, 13-inch, Early 2015) Mojave

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                info@grafik-soehngen.de
                Participating Frequently
                Nov 8, 2019 10:13 AM UTC

                I deinstalled the version - no time for such games 😄

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                  stevefal
                  Participating Frequently
                  Nov 7, 2019 7:10 AM UTC

                  When I turn off GPU acceleration entirely (and restart Photoshop), drawing performance improves dramatically in the case of dragging an object. Turning GPU back on, it slows down again.

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                  stevefal
                  Participating Frequently
                  Nov 7, 2019 7:33 AM UTC

                  I reinsalled PS 2019, and it's lightning fast. The 2020 issue is unresolved. 

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                    jérémym85817492
                    jérémym85817492
                    Participant
                    Nov 7, 2019 9:59 AM UTC

                    I have the same issue on my 2018 Macbook pro, I did not update to Catalina OS because PS was supposed to have some issues with this OS version. But PS '20 is really really slow. Go back to PS '19 right now....

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                      stevefal
                      Participating Frequently
                      Nov 7, 2019 7:05 AM UTC

                      Well for me it is slow and continues to be. I've rebooted with no change.

                       

                      Dragging objects is laggy. Selection handles disappear while dragging. Wheel zoom is laggy. It's unusable.

                       

                      I tried legacy render mode, normal GPU mode, OpenCL, native GPU. No improvement.

                       

                      Mac Pro 2013 64GB dual D700 Mojave latest.

                       

                      Middle of a job, work stoppage. My bad for assuming no harm in updating. Now looking to revert.

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                        viviane-C
                        viviane-C
                        Known Participant
                        Dec 5, 2019 4:06 PM UTC

                        All the same for me

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                          JJMack
                          Community Expert
                          JJMackCommunity Expert
                          Community Expert
                          Nov 6, 2019 6:54 PM UTC

                          Can you post any information about your Machine, OS version, device drivers etc. At least post  your PS 2020 help system info.Adobe claim is performance has been improved.

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                          JJMack
                          eheldAuthor
                          Participant
                          Nov 6, 2019 7:05 PM UTC

                          I had started to type my question before a meeting, but hadn't realized it hadn't posted until after the meeting (an hour later). I should have checked to see if it was running any better before posting. It appears to be running smoothly now. Thanks!

                           

                          ... or it had, briefly. I have reverted back to the 2019 version for now. It's too maddening trying to work with Photoshop 2020 until all the problems are solved.

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                            MyChampionHeart
                            Participant
                            Dec 8, 2019 11:02 PM UTC

                            Well mine does not. I had both 2019 still installed and a seprate 2020 (dont ask how, I have no idea how). 2020 is useless. Its so slow & imposible to make the slightest change to any layer. The wheel of death basicly. I alwasy had to manually open in 2019 or I could not do any work. I accedently uninstalled 2019 thinking it was 2020. Now I cant do work. Why am I paying $$$$$$$ for an applicaiton that is non working. I have restarted and turned off my Imac ( about 6 months old - UTD). 

                             

                            Can it be fixed or I have to wait for more people to complain or Adobe to fix the bug??? I should get a prorated refund untill they fix this issues. I cant use PS 2020 the way I was able to with 2019. I paid for CC 95% for the reason to use PS to do work. 

                             

                            Anyone found a solution?

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