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Participant
November 22, 2023
Question

Photoshop 2024 "Content Aware Fill" causes crash to desktop

  • November 22, 2023
  • 1 reply
  • 747 views

I have the most recent edition of Photoshop from Creative Cloud and a pretty beefy PC. 

 

Specs: 

  • i9-13900k 
  • 4090
  • 128 GB of DDR5 memory 
  • 4 TB NVME drive

 

I can open Photoshop and select an image for editing just fine. However, as soon as I select an area and proceed to use the Content-Aware Fill feature, the app either hangs indefinitely or crashes to the desktop. This issue occurs within 2-3 seconds of the Content-Aware Fill context panel opening.

I am unsure what is causing this behavior, but it is extremely frustrating. I've tried resetting preferences, restarting my PC, reinstalling Photoshop, and reinstalling my GPU graphics drivers. Is there a crash report that is generated which I could view? I am looking for anything that can help me troubleshoot this problem. I rely heavily on the Content-Aware Fill feature for my work, so any help is much appreciated! 

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1 reply

Ged_Traynor
Community Expert
Community Expert
November 22, 2023

@MWTO have you checked Windows event viewer for errors relating the Photoshop.exe in the application log, also do you use the Nvidia Studio or Game Ready driver for the GPU