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Participant
January 16, 2024
Question

Photoshop 2024 crashing when I access filter gallery

  • January 16, 2024
  • 1 reply
  • 222 views

Everytime I have been trying to access filter gallery on photoshop is crashes and says an error has occurred? I have uninstalled and reinstalled photoshop and cleared space on my Mac, looked at other options but none has helped

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1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
January 16, 2024

Try resetting your Photoshop preferences manually first. Note: uninstalling/resintalling does not automatically remove prefs.
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

If that does not improve, go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.