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Participant
February 25, 2025
Question

Photoshop 2025 (26.3) won't open on M1 MacBook

  • February 25, 2025
  • 2 replies
  • 243 views

 Photoshop 2025 (26.3)  will not open.  Keep getting  "Adobe Photoshop 2025 quit unexpectedly" error message.  I am running on a M1 MacBookPro with Sequoia 15.3.1 with 64 GB memory and up until last week it was running fine both as a plug-in to Lightroom and as stand-alone.  I have run Apple diagnostics and had extensive discussions with Apple and everything on MacBook has come up fine.  Reinstalled MacOS.  Un-installed PS and reinstalled.  Still doesn't open.   Lightroom Classic (14.2) runs fine.

2 replies

Participant
February 25, 2025

An update on my issue.  It was solved by a much better Adobe tech this time around.  Ended up removing ALL Adobe files -preferencec, settings, installers, etc.   Reinstalled my major apps and everything worked!   Had corrrupted files somewhere.  After reinstalling Lightroom Classic and starting from my catalog, everything was fine. 

kglad
Community Expert
Community Expert
February 25, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">
Participant
February 25, 2025

Thanks

 

kglad
Community Expert
Community Expert
February 26, 2025

(no problem.)