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Participant
December 5, 2024
Question

Photoshop 2025 and Print Studio Pro not working

  • December 5, 2024
  • 4 replies
  • 1600 views

Hi,

Since the last update to 2025 version of Photoshop, Print Studio Pro has stopped working for me.

I am running a Mac on Sequoia and previous updates I could always right click on the app and check the "open with Rosetta" box and it would run. 

I've done the same as I have always done and I cant see Print Studio Pro in automate. I updated my drivers and I have the current PSP software so I am at a loss. Any help is appreciated.

4 replies

Participant
March 9, 2025

I hope this helps. I found that it worked wired but not wirelessly. When I use the printer now I run a cable from my computer to the printer and it works via the Automate menu like it used to. I am on a Mac M3 chip, Sequoia 15.2 and Photoshop 2025. But I have been  getting message that if I update the system software a Canon legacy software will no longer work. I have to assume it's PSP because as far as I know that's the only Canon software on my computer. I'd like to be sure about compatibilty before updating the system software. I like PSP. I don't know twhere the "open with Rosetta" option is.

carolinewurmboeck
Participant
January 30, 2025

I had the same issue and always have with the updates of PS. you need to go to Finder, Applications and in the older version of Photoshop (2024) you should see a folder "plugins". Copy this and paste into Photoshop 2025 in the same way, and your plugin should reappear. it worked for me just now! 

BuddyandWinnie
Participant
January 4, 2025

Hi, did you ever figure out this issue?  I'm having the exact same problem.

Any advice much appreciated.

Known Participant
January 4, 2025

Hi, Thanks for reminding me about this. Yes I did, a lot of trial and error. I had a suspicion it was the Firmware Updater. Just in case I updated all drivers and PSP. Made sure the "open with Rosetta" box was checked on the get info on 2025 photoshop and rebooted my system and it worked. 

You probably have the link but just in case: https://www.usa.canon.com/support/p/pixma-pro-100?srsltid=AfmBOoroSXjVUWks9Ju4Gduff91ygSfNyrWErQiJ5-AcGcMctgXMX_KX

Nancy OShea
Community Expert
Community Expert
December 5, 2024

I'm not familiar with Print Studio Pro. Is it a 3rd party app? If so, you should reach out to them.

 

Nancy O'Shea— Product User & Community Expert
Participant
December 6, 2024

It's a Canon 3rd party via their Pixma printer line. My history in dealing with them comes up nil. My last solve per the Rosetta box was found through this community.