Photoshop 2025 cannot open any camera raw files starting last week

Question

Photoshop 2025 was previously working fine and able to open camera raw files with Sony and DJI. Starting Oct 28, it has not been able to open any camera raw files. Photoshop 2025 freezes, and I need to use the task manager to shut it down. Photoshop 2025 is able to open other file types, like jpeg. I have uninstalled Photoshop 2025 with uninstalling preferences and installed it again, and the result is the same. I have gone to Edit/Preference/ Camera Raw Preference/ unchecked Use GPU. Please advise.

Ged_Traynor · Accepted Answer

@winstond56643391 try resetting your ACR preferences

ellenjones6 · Answer

I had a similar problem.  When I edit an image in Camera Raw and try to open it in Adobe Photoshop 2025 as a smart object, nothing  happens.  It won't open. I have tried the solution listed below several times, and it hasn't worked for me.  What should I do to fix this?

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