Skip to main content
W
winstond56643391
Participant
October 30, 2024
Answered

Photoshop 2025 cannot open any camera raw files starting last week

  • October 30, 2024
  • 2 replies
  • 4785 views

Photoshop 2025 was previously working fine and able to open camera raw files with Sony and DJI. Starting Oct 28, it has not been able to open any camera raw files. Photoshop 2025 freezes, and I need to use the task manager to shut it down. Photoshop 2025 is able to open other file types, like jpeg. I have uninstalled Photoshop 2025 with uninstalling preferences and installed it again, and the result is the same. I have gone to Edit/Preference/ Camera Raw Preference/ unchecked Use GPU. Please advise. 

Correct answer Ged_Traynor

@winstond56643391 try resetting your ACR preferences

2 replies

E
ellenjones6
Known Participant
March 9, 2025

I had a similar problem.  When I edit an image in Camera Raw and try to open it in Adobe Photoshop 2025 as a smart object, nothing  happens.  It won't open. I have tried the solution listed below several times, and it hasn't worked for me.  What should I do to fix this?

    G
    gaetano_5077
    Participant
    August 31, 2025

    same problem it cannot open anyy raw file and all the solutions seems not working....can you update ? thanks

     

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity ExpertCorrect answer
    Community Expert
    October 31, 2024

    @winstond56643391 try resetting your ACR preferences

      W
      winstond56643391Author
      Participant
      October 31, 2024

      Thank you. This resolves the problem.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices