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richardr72162863
Participant
January 16, 2025
Answered

Photoshop 2025 Issue

  • January 16, 2025
  • 3 replies
  • 3994 views

Well, I wish I could report a smooth transition, however, I can't get past the opening screen on my 2017 iMac Pro running Ventura w/32gb RAM.  All other software, LR and LrC runs smoothly.  All Adobe Software is running just fine on my Macbook Air.  I am wondering if my Photoshop Elements 2022 on the Mac could be the culprit?  Having said that, I am blown away at what is in these packages and I have not even begun to put them through their paces, just a couple edits with the presets in LR.  Perhaps, the information below will help:

 

Model: iMac18,3, BootROM 529.140.2.0.0, 4 processors, Quad-Core Intel Core i5, 3.4 GHz, 32 GB, SMC 2.41f2
Graphics: Radeon Pro 570, Radeon Pro 570, PCIe, 4 GB
Display: iMac, Retina 5K (5120 x 2880), Main, MirrorOff, Online

Correct answer richardr72162863

The problem was that I needed to install ON1 Resize 2023 and after doing that, Photoshop 2026 opened up letting me know Adobe recommended us with the latest MacOS, of course.  I can always use the MacBook Air should I ever need to use Photoshop or go to the Web Version.  I prefer to use Lightroom Classic and Elements for most of my work.  Thanks for the help.  Now to get down to the business of learning the software again.

3 replies

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richardr72162863Author
Participant
January 18, 2025

Ok, after trying everything from Mr. Traynor's reply, still not loading Photoshop 2026 without crashing immediately.  So, for the time being, I will move my photo processing to my MacBook Air, after I reboot my iMac and run in the Administrator Account.  My Account has Admin Rights, but, there might be something stopping it from functioning properly.  Here is the crash report that shows where it immediately terminates.  I did have the virus software disabled at the time.

 

System Integrity Protection: enabled

Crashed Thread: 0 Main Thread 26.2.0 20241207.r.140 bc85906 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 4 Illegal instruction: 4
Terminating Process: exc handler [95618]

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richardr72162863AuthorCorrect answer
Participant
January 18, 2025

The problem was that I needed to install ON1 Resize 2023 and after doing that, Photoshop 2026 opened up letting me know Adobe recommended us with the latest MacOS, of course.  I can always use the MacBook Air should I ever need to use Photoshop or go to the Web Version.  I prefer to use Lightroom Classic and Elements for most of my work.  Thanks for the help.  Now to get down to the business of learning the software again.

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
January 18, 2025
quote

Photoshop 2026 Issue 

Still not loading Photoshop 2026

Photoshop 2026 opened up

By @richardr72162863

 

Photoshop 2026 has not been released yet. See the reply from Ged.

 

Jane

 

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richardr72162863Author
Participant
January 18, 2025

I believe I found the problem.  There are several Photoshop Folders in that directory, Photoshop 2023 which was probably a former subscription I had, which is probably conflicting with the current installation.  I will copy that off to the desktop, check to see if 2025 runs and then put the 2023 in the trash, deleting that.

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
January 17, 2025

@richardr72162863 the most recent version of Photoshop is 26.2 (2025), have you tried manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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