photoshop 2025 not offering to download photos from my iphone

Question

In the past, whenever opening organizer, it would offer me the option to download to photoshop all new photos on my iphone.  Recently, it is not offering to do this.  I really love this feature but can't figure out why it is not doing it.  Any suggestions would be appreciated.

Trevor.Dennis · Answer

When you say 'Organizer' is this something on your phone, or a Windows app? Adobe Bridge perhaps?

My wife used to have something open on her computer when she plugged in the phone. It had a dark grey User Interface. Does that sound like what you are talking about?

If yes, then that would be a Windows thing along the lines of 'What to do when iPhone is connected?' message. If that link has broken, then it could be reset. Could it be the 'Apple devices app'?

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