Photoshop 2025 stops working on Launch

Forum|Forum|1 year ago
October 22, 2024
1 reply
1754 views

I updated photoshop to 2025. now when i launch it stops woking and i get the following message

Windows

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Ged_Traynor

Community Expert

@trafique try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

If that doesn't help, try uninstalling and reinstalling from the Creative Cloud app

T

trafiqueAuthor

Participant

I removed the settings folder from C:\Users\Tahir Rafique\AppData\Roaming\Adobe\Adobe Photoshop 2025\Adobe Photoshop 2025 Settings

Uninstalled PS2025 and reinstalled.

Launched PS and after the launch it stops working. The message is "Aproblem caused program to stop working correctly. Windows will close the program and notify you if a solution is availble

Ged_Traynor

Community Expert

@trafique try using the Adobe cleaner tool

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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