Skip to main content
gdanmitchellphotography
Participant
February 1, 2026
Question

Photoshop 2025 upgraded to Photoshop2026, but CC doesn't see either. (Complicated... please read!)

  • February 1, 2026
  • 2 replies
  • 0 views

This is a bit complicated. Sorry.

I have been using Photoshop 2025 on current Mac OS. A while ago, CC apparently installed Photoshop 2026 (it is in my applications folder) but launching Photoshop has continued to launch 2025. Further, CC (yes, I’ve logged out and back in and restarted the computer) shows that Photoshop is NOT installed at all. 

 

In Photoshop 2025 if I go to Help → Updates I see no option to update my installed copy of Photoshop 2025 or switch to the installed copy of Photoshop 2026… and under the “Apps” page in CC, while Lightroom and Lightroom Classic show as installed (I see the “Open” buttons), next to Photoshop I see “Install.”)

While I can manually launch the installed Photoshop 2026 application, it does not have access to any of my workspace or preferences from 2025.

 

Using the “click the 3 dots in the CC Photoshop square to check for other versions” doesn’t work either, since CC seems to be unaware that Photoshop is even installed on my computer.

 

Again, sorry for the mess of an explanation, but I’m at a loss here.

    2 replies

    jane-e
    Community Expert
    Community Expert
    February 1, 2026

    @gdanmitchellphotography wrote:

    Further, CC shows that Photoshop is NOT installed at all. 

     

    Can you confirm that Photoshop is not installed? Or is 2025 installed but not 2026?

     

    Also, to confirm: what do you see for

    1. installed apps in the CC app
    2. the Applications folder in Finder
    3. a Spotlight search for Photoshop

     

    Which version do you want to use — 2025 or 2026?

     

    This will get us started before I throw too much info that may not apply.

     

    Jane

     

    Legend
    February 1, 2026

    I don’t have solutions, gdan, but I do have questions.

    And one opinion -- turn off Enable auto updates.

    Suggestion: verify that you use the same account in both CC and Ps:

    • Ps 2026>Help>Signout…
    • CC>Account

    “...yes, I’ve logged out and back in...” back in to Ps and CC?

     

    Larry