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siggyfreud
January 11, 2026
Question

Photoshop 2026 Crashing when I do thinks like use remove tool, or remove background

  • January 11, 2026
  • 3 replies
  • 194 views

Hey all,

 

Photoshop 2026 version 27.2

 

New PC

Windows 11 10.0.26200

Ryzen 9 9950X3D

X870 Mobo

64GB Ram

RTX 5090

 

Onboard video disabled in BIOS. 

 

Often, but not everytime, when I use the remove tool brush, or Remove Background, I will get a BSOD with VIDEO_MEMORY_MANAGEMENT_INTERNAL. I have only received this error when using Photoshop. 

 

Video drivers, both gaming and studio are all up to date. Bios is up to date. WhoCrashed just shows a directx graphics kernel error, but I'm also reading that might be a false posititive since that might just have been what was in memory at the time of the error. Not seeing anything in Event Viewer at that same timestamp. 

 

Would love any pointers on where to look next, or anyone who has had this issue and successfully solved it.

 

Thank you!

 

3 replies

January 11, 2026

I9 14900K

Arc B580

32gb ddr4

Having a similar issue here. Looks like this last update may have broken it. I try to use the remove background, and photoshop just closes every single time. Drivers and Bios are up to date, did a clean reinstall of photoshop, rebooted, and even changed all of my settings to stability over performance, and still just crashes.

January 11, 2026

So, I went into creative cloud and reinstalled 27.1, and worked on the first try. So yeah, might just want to go back to that version for the time being, unless adobe gives and actual update to fix it.

siggyfreud
January 12, 2026

I will give that a try too.