I bought Photoshop 2026, version 27.2.0 the 28th of March 2026, life time activation. Installed it and worked perfectly but since today, it crashes 2 or 3 minutes after I started it, even when I’m doing simple actions. I work on :Windows 11 Intel Core I5-14400F 16Go RAM NVIDIA GeForce RTX 5060 500+ Go free on diskI have tried this :Uninstall then install again. Update Nvidia Drivers Reboot PC Use Photoshop with no other program running Reset Settings with Ctrl + Alt + Shift at startI am not using IA (just saying because of logs).Any ideas to solve my problem ? Thank you very much

Participant

Question

Photoshop 2026 Crashs, even with simple actions

Forum|Forum|26 days ago
June 7, 2026
3 replies
83 views

I bought Photoshop 2026, version 27.2.0 the 28th of March 2026, life time activation. Installed it and worked perfectly but since today, it crashes 2 or 3 minutes after I started it, even when I’m doing simple actions.

I work on :

Windows 11
Intel Core I5-14400F
16Go RAM
NVIDIA GeForce RTX 5060
500+ Go free on disk

I have tried this :

Uninstall then install again.
Update Nvidia Drivers
Reboot PC
Use Photoshop with no other program running
Reset Settings with Ctrl + Alt + Shift at start

I am not using IA (just saying because of logs).

Any ideas to solve my problem ? Thank you very much

jane-e

Community Expert

@Shaam_

Please send your System Info and also answer DFosse’s questions

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Jane

D Fosse

Community Expert

I think you need to explain what you mean by “bought” and “lifetime activation”, because it sounds like you may have been scammed. This is subscription-only software, charged to your account once a month.

Shaam_Author

Participant

[2026-06-07_19-03-52][1716][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2026-06-07_19-03-52][1716][Warn] [general] Host should provide base paths for persistent and temporary storage for 1P plugins in uxp initialization!
[2026-06-07_19-03-52][1716][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2026-06-07_19-03-52][1716][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2026-06-07_19-03-52][1716][Info] [general] Instead of the WebView2 runtime in the system, UXP will use the WebView2 runtime in the folder: C:\Program Files\Common Files\Adobe\Microsoft\EdgeWebView\
[2026-06-07_19-03-52][1716][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2026-06-07_19-03-52][1716][Default] [general] UXP DevTools: Sending Notification that UXP is Dev Ready
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.cclibrariespanel : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.cclibrariespanel : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.ccx.comments-webview : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.ccx.comments-webview : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.ccx.timeline : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.ccx.timeline : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop-material-filters : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop-material-filters : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop-material-filters : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop-material-filters : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop-material-filters : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop-material-filters : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop.creative-assistant : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop.creative-assistant : Scaled Icon : icons/dark@1x.png not found
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop.creative-assistant : Scaled Icon : icons/dark@2x.png not found
[2026-06-07_19-03-52][1716][Warn] [general] Plugin com.adobe.photoshop.creative-assistant : Expected the icon to have a 1X scaled file
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop.creative-assistant : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop.creative-assistant : Scaled Icon : icons/light@1x.png not found
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop.creative-assistant : Scaled Icon : icons/light@2x.png not found
[2026-06-07_19-03-52][1716][Warn] [general] Plugin com.adobe.photoshop.creative-assistant : Expected the icon to have a 1X scaled file
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop.creative-assistant : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop.creative-assistant : Scaled Icon : icons/dark@1x.png not found
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop.creative-assistant : Scaled Icon : icons/dark@2x.png not found
[2026-06-07_19-03-52][1716][Warn] [general] Plugin com.adobe.photoshop.creative-assistant : Expected the icon to have a 1X scaled file
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop.creative-assistant : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop.creative-assistant : Scaled Icon : icons/light@1x.png not found
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop.creative-assistant : Scaled Icon : icons/light@2x.png not found
[2026-06-07_19-03-52][1716][Warn] [general] Plugin com.adobe.photoshop.creative-assistant : Expected the icon to have a 1X scaled file
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.pluginspanel : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.pluginspanel : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.substance-3d.viewer.ps : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.substance-3d.viewer.ps : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Warn] [general] We are going to deprecate HostInfo API soon, please use HostApi instead.
[2026-06-07_19-03-52][1716][Info] [general] analyticsTracker_ is being accessed without setting
[2026-06-07_19-03-52][1716][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2026-06-07_19-03-52][1716][Info] [general] analyticsTracker_ is being accessed without setting
[2026-06-07_19-03-52][1716][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2026-06-07_19-03-52][1716][Info] [general] analyticsTracker_ is being accessed without setting
[2026-06-07_19-03-52][1716][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2026-06-07_19-03-52][1716][Info] [general] analyticsTracker_ is being accessed without setting
[2026-06-07_19-03-52][1716][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2026-06-07_19-03-52][1716][Info] upic::Upic version 2.6.0 is initialized
[2026-06-07_19-03-52][1716][Error] upic::Failed to read featureflag info file: C:\Users\leona\AppData\Roaming\Adobe\UPI\UPIC\Preferences.json
[2026-06-07_19-03-52][1716][Info] upic::Boolean flag with key browsePageAvailable is not present in preferences file hence returning default value
[2026-06-07_19-03-52][1716][Info] upic::Boolean flag with key managePageAvailable is not present in preferences file hence returning default value
[2026-06-07_19-03-52][1716][Info] upic::Failed to read plugin info file: C:\Program Files\Common Files\Adobe\UXP\PluginsInfo\v1\PS.json
[2026-06-07_19-03-52][1716][Info] upic::Failed to read plugin info file: C:\Users\leona\AppData\Roaming\Adobe\UXP\PluginsInfo\v1\PS.json
[2026-06-07_19-03-52][1716][Info] upic::Loading plugins from system fallback plugins folder: C:\Program Files\Common Files\Adobe\UXP\Plugins\External
[2026-06-07_19-03-52][1716][Info] upic::Loading plugins from user fallback plugins folder: C:\Users\leona\AppData\Roaming\Adobe\UXP\Plugins\External
[2026-06-07_19-03-52][1716][Info] upic::Loading plugins from hybrid fallback plugins folder: C:\Program Files\Common Files\Adobe\UXP\Plugins\leona\External
[2026-06-07_19-03-52][1716][Info] upic::Number of plugins added from system's fallback: 0
[2026-06-07_19-03-52][1716][Info] upic::Number of plugins added from user's fallback: 0
[2026-06-07_19-03-52][1716][Info] upic::Number of plugins added from hybrid's fallback: 0
[2026-06-07_19-03-52][11628][Info] [general] analyticsTracker_ is being accessed without setting
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.cclibrariespanel : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.cclibrariespanel : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.ccx.comments-webview : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.ccx.comments-webview : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Warn] [general] We are going to deprecate UxpIsland::setAllowWebView (a.k.a., torq_uxp_island_alpaca_ref::set_allow_web_view) soon as WebView can be loaded in any container from UXP-6.4 onwards
[2026-06-07_19-03-52][12320][Info] [general] analyticsTracker_ is being accessed without setting
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.ccx.timeline : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.ccx.timeline : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop-material-filters : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop-material-filters : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop-material-filters : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop-material-filters : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop-material-filters : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.photoshop-material-filters : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.pluginspanel : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.pluginspanel : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.substance-3d.viewer.ps : [v4] Using Default Value for Icon species
[2026-06-07_19-03-52][1716][Info] [general] Plugin com.adobe.substance-3d.viewer.ps : [v4] Using Default Value for Icon species
[2026-06-07_19-03-53][11628][Warn] [console] The provided component class (ee)
has already been declared as an observer component.
[2026-06-07_19-03-53][11628][Warn] [console] The provided component class (Oe)
has already been declared as an observer component.
[2026-06-07_19-03-53][11628][Warn] [console] The provided component class (F)
has already been declared as an observer component.
[2026-06-07_19-03-53][11628][Warn] [console] The provided component class (ae)
has already been declared as an observer component.
[2026-06-07_19-03-53][11628][Warn] [console] The provided component class (le)
has already been declared as an observer component.
[2026-06-07_19-03-53][11628][Warn] [console] The provided component class (de)
has already been declared as an observer component.
[2026-06-07_19-03-53][11628][Warn] [console] The provided component class (ve)
has already been declared as an observer component.
[2026-06-07_19-03-53][11628][Warn] [console] The provided component class (Ae)
has already been declared as an observer component.
[2026-06-07_19-03-53][11628][Warn] [console] The provided component class ($)
has already been declared as an observer component.
[2026-06-07_19-03-53][11628][Warn] [console] The provided component class (ie)
has already been declared as an observer component.
[2026-06-07_19-03-53][11628][Default] [console] Sun, 07 Jun 2026 17:03:53 GMT [HS] [AnalyticsCacheController] Initializing Analytics Cache Controller. The cache will be kept for 72 hours and the current time slot is 494681
[2026-06-07_19-03-53][11628][Default] [console] Sun, 07 Jun 2026 17:03:53 GMT [HS] [AnalyticsCacheController] The maximum cache size is 1048576 bytes and the maximum batch size is 30
[2026-06-07_19-03-53][11628][Default] [console] Sun, 07 Jun 2026 17:03:53 GMT [HS] [AnalyticsCacheController] There are 0 cache keys in the local storage, with a total of 0 events
[2026-06-07_19-03-53][11628][Default] [console] Sun, 07 Jun 2026 17:03:53 GMT [HS] [AnalyticsCacheController] Flushing old cache keys. Current Time Slot: 494681
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [MainStore] Internet connectivity: ONLINE
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 2901 PERF - Start Screen Init start
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [StartScreen] CCX Start v10.3.2.2
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [StartScreen] [HostData] {
"Product": "Photoshop",
"Product ID": "PHXS",
"Product Code": "PHXS",
"BuildNumber": "20251213.r.15 e3408e7",
"Version": "27.2.0",
"Platform": "Windows"
}}
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 2919 PERF - Sophia Init start
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 2919 PERF - Ututs Init start
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] log perf event: time: 10 message: Locale Init
[2026-06-07_19-03-56][11628][Error] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [imsBridge] IMS config not set
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 2930 PERF - Locale Init done: 10
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 2933 PERF - IMS Init start
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 2934 PERF - IMS.updateUserProfile start
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 2934 PERF - MainStore Init start
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 2936 PERF - Photoshop Init start
[2026-06-07_19-03-56][11628][Info] [general] analyticsTracker_ is being accessed without setting
[2026-06-07_19-03-56][11628][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [ExpressTemplatesImporter] Initialized plugin
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 3019 PERF - Shared Settings Init start
[2026-06-07_19-03-56][1716][Info] [general] analyticsTracker_ is being accessed without setting
[2026-06-07_19-03-56][1716][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2026-06-07_19-03-56][1716][Info] [general] analyticsTracker_ is being accessed without setting
[2026-06-07_19-03-56][1716][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2026-06-07_19-03-56][11628][Default] [console] Loading matchMedia polyfill for UXP environment (UAB fallback)
[2026-06-07_19-03-56][11628][Default] [console] [UAB v5.47.0] sentry.io initialized...
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 3303 PERF - Photoshop get Recent Files from Host start
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] log perf event: time: 284 message: Shared Settings Init
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 3303 PERF - Shared Settings Init done: 284
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] log perf event: time: 371 message: IMS.updateUserProfile
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 3305 PERF - IMS.updateUserProfile done: 371
[2026-06-07_19-03-56][11628][Error] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Ututs] Empty response from CCX Process
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] log perf event: time: 391 message: Sophia Init
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 3310 PERF - Sophia Init done: 391
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] log perf event: time: 392 message: Ututs Init
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 3311 PERF - Ututs Init done: 392
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 3312 PERF - IMS.updateAccessToken start
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [imsBridge] FRL user. No access token present
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] log perf event: time: 2 message: IMS.updateAccessToken
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 3314 PERF - IMS.updateAccessToken done: 2
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] log perf event: time: 382 message: IMS Init
[2026-06-07_19-03-56][11628][Default] [console] Sun, 07 Jun 2026 17:03:56 GMT [HS] [Performance] 3315 PERF - IMS Init done: 382
[2026-06-07_19-03-56][1716][Info] [general] analyticsTracker_ is being accessed without setting
[2026-06-07_19-03-56][1716][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2026-06-07_19-03-56][1716][Info] [general] analyticsTracker_ is being accessed without setting
[2026-06-07_19-03-56][1716][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2026-06-07_19-03-56][1716][Info] [general] analyticsTracker_ is being accessed without setting
[2026-06-07_19-03-56][1716][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2026-06-07_19-03-57][11628][Default] [console] [DP] Templates are not initialized yet!
[2026-06-07_19-03-57][11628][Default] [console] Sun, 07 Jun 2026 17:03:57 GMT [HS] [Performance] log perf event: time: 4687 message: UI Ready
[2026-06-07_19-03-57][11628][Default] [console] Sun, 07 Jun 2026 17:03:57 GMT [HS] [Performance] 4687 PERF - UI Ready
[2026-06-07_19-03-57][11628][Default] [console] Sun, 07 Jun 2026 17:03:57 GMT [HS] [Performance] log perf event: time: 1756 message: MainStore Init
[2026-06-07_19-03-57][11628][Default] [console] Sun, 07 Jun 2026 17:03:57 GMT [HS] [Performance] 4690 PERF - MainStore Init done: 1756
[2026-06-07_19-03-57][11628][Default] [console] Sun, 07 Jun 2026 17:03:57 GMT [HS] [Performance] log perf event: time: 1756 message: Photoshop Init
[2026-06-07_19-03-57][11628][Default] [console] Sun, 07 Jun 2026 17:03:57 GMT [HS] [Performance] 4692 PERF - Photoshop Init done: 1756
[2026-06-07_19-03-58][11628][Default] [console] [ADJ] Initializing Panel Preferences true
[2026-06-07_19-03-58][11628][Default] [console] [ADJ] Initialized Panel Preferences
[2026-06-07_19-03-58][11628][Default] [console] Sun, 07 Jun 2026 17:03:58 GMT [HS] [Performance] 5696 PERF - Get SAM Assets for recentFiles start
[2026-06-07_19-03-58][11628][Default] [console] Sun, 07 Jun 2026 17:03:58 GMT [HS] [Performance] log perf event: time: 2394 message: Photoshop get Recent Files from Host
[2026-06-07_19-03-58][11628][Default] [console] Sun, 07 Jun 2026 17:03:58 GMT [HS] [Performance] 5697 PERF - Photoshop get Recent Files from Host done: 2394
[2026-06-07_19-03-58][11628][Default] [console] Sun, 07 Jun 2026 17:03:58 GMT [HS] [Performance] log perf event: time: 2 message: Get SAM Assets for recentFiles
[2026-06-07_19-03-58][11628][Default] [console] Sun, 07 Jun 2026 17:03:58 GMT [HS] [Performance] 5698 PERF - Get SAM Assets for recentFiles done: 2
[2026-06-07_19-03-58][11628][Default] [console] Sun, 07 Jun 2026 17:03:58 GMT [HS] [Performance] 5699 PERF - Photoshop - Recents are ready to render
[2026-06-07_19-03-58][11628][Default] [console] Sun, 07 Jun 2026 17:03:58 GMT [HS] [Photoshop] PHXS: Recent files provided. No. of items = 0
[2026-06-07_19-03-59][11628][Default] [console] closeable true
[2026-06-07_19-03-59][11628][Warn] [console] [hl-1] [cdo] showToast is not provided; Toast will not be shown
[2026-06-07_19-03-59][11628][Default] [console] [AAVIngest] CDO initialized
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AvatarDataLoader] Avatar Loader: Get data using File Accessor.
[2026-06-07_19-03-59][11628][Error] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AvatarDataLoader] Unable to find user in <api.json>
[2026-06-07_19-03-59][11628][Warn] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AvatarDataLoader] Failed to fetch avatar data using File Accessor. Falling back to Vulcan fetch.
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [Performance] log perf event: time: 6201 message: Avatar Loader: Getting data using Vulcan fallback.
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [Performance] 6201 PERF - Avatar Loader: Getting data using Vulcan fallback.
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AvatarVulcanDataLoader] vulcan fetch avatar
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AvatarVulcanDataLoader] vulcan dispatch avatar request
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [LicenseChiclet] NGL: Showing no chiclet.
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [LicenseChiclet] NGL: Showing no chiclet.
[2026-06-07_19-03-59][11628][Warn] [console] Sun, 07 Jun 2026 17:03:59 GMT [FMS] [fs] fs.pathExists(plugin:/debug.json) :: error checking the file: Error: Failed to invoke the stat. File Path: C:\Program Files\Adobe\Adobe Photoshop 2026\Required\UXP/\com.adobe.ccx.start\\debug.json
[2026-06-07_19-03-59][11628][Warn] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [FallbackComponent] User is regressing
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [Performance] log perf event: time: 6215 message: Interactive Ready
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [Performance] 6215 PERF - Interactive Ready
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [Performance] log perf event: time: 3315 message: Start Screen Init
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [Performance] 6216 PERF - Start Screen Init done: 3315
[2026-06-07_19-03-59][1716][Info] [general] WebView2BrowserVersion: 148.0.3967.96
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [Photoshop] Home screen visibility set to visible without back button.
[2026-06-07_19-03-59][11628][Warn] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {"surfaceId":"PES_FEATURES"}
[2026-06-07_19-03-59][11628][Warn] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {}
[2026-06-07_19-03-59][11628][Warn] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {}
[2026-06-07_19-03-59][11628][Error] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [Ututs] Empty response from CCX Process
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [Performance] 6293 PERF - Late Loads start
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] Dunamis config: {"eventBatchSize":"100","eventBatchInterval":"3000","fileRotationEventFolderSize":"1073741824","ingestEnvironment":"prod","ingestSourceType":"component","ingestConsent":"default","ingestProject":"ccx-start-fm-service","ingestApiKey":"ccx-start-fm-service","ingestSourceCategory":"desktop"}
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] Dunamis config GUID: 22143f2c-872c-43dd-9cf1-3e74922bc5fb
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] Dunamis instance created
[2026-06-07_19-03-59][11628][Info] [general] analyticsTracker_ is being accessed without setting
[2026-06-07_19-03-59][11628][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [UAM] Initialized plugin
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [Performance] 6411 PERF - Photoshop lateLoad start
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_START : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] analytics.ingest changed (mode: undefined) to: active
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] analytics.ingest is enabled, processing all cached events
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsCacheController] Processing next local cache key: analytics_cache_hs-494681 with 24 events
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsCacheController] There are currently 24 payloads in temp cache, will send a batch of size 24
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsCacheController] Clearing cache key: analytics_cache_hs-494681
[2026-06-07_19-03-59][11628][Default] [console] Sun, 07 Jun 2026 17:03:59 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it
[2026-06-07_19-03-59][11628][Warn] [console] [ADJ] loading "fr-FR" at "../nls/fr-FR/strings.json" failed, try "fr" at "../nls/fr/strings.json"
[2026-06-07_19-03-59][11628][Default] [console] closeable true
[2026-06-07_19-03-59][11628][Default] [console] closeable true
[2026-06-07_19-04-00][11628][Error] [console] Sun, 07 Jun 2026 17:04:00 GMT [HS] [Photoshop] No data to set toastal.
[2026-06-07_19-04-00][11628][Warn] [console] [HS] [StartIngestUtil]
[2026-06-07_19-04-00][11628][Warn] [console] Sun, 07 Jun 2026 17:04:00 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data:
[2026-06-07_19-04-00][11628][Warn] [console] Sun, 07 Jun 2026 17:04:00 GMT [CMDN] [IMS] FRL user. No access token present
[2026-06-07_19-04-00][11628][Default] [console] Sun, 07 Jun 2026 17:04:00 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-04-00][11628][Default] [console] Sun, 07 Jun 2026 17:04:00 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it
[2026-06-07_19-04-00][11628][Default] [console] Sun, 07 Jun 2026 17:04:00 GMT [FMS] [Vulcan] [Vulcan] Attempted to launch CCXP but CCXP is already running.
[2026-06-07_19-04-00][11628][Default] [console] Sun, 07 Jun 2026 17:04:00 GMT [FMS] [Vulcan] [Vulcan] Dispatching message for CCXP
[2026-06-07_19-04-00][11628][Warn] [console] [ADJ] locale.strings "fr-FR" uxp:fr_FR from ../nls/fr/strings.json
[2026-06-07_19-04-00][11628][Warn] [console] [DP] Failed to fetch resource at ./locale/fr/stop-words.json
[2026-06-07_19-04-00][11628][Warn] [console] [DP] Failed to fetch resource at ./locale/fr/stemming.json
[2026-06-07_19-04-00][11628][Default] [console] Sun, 07 Jun 2026 17:04:00 GMT [HS] [Photoshop] Home screen visibility set to visible without back button.
[2026-06-07_19-04-00][11628][Error] [console] Sun, 07 Jun 2026 17:04:00 GMT [HS] [AvatarDataLoader] Failed to read data from file C:\Users\leona\AppData\Roaming\Adobe\CCX Welcome\avatar\api.json and wrote response in C:\Users\leona\AppData\Roaming\Adobe\CCX Welcome\avatar\clientLogs\PHXS-27-2-0-fr_FR-53DC45F4B0924872B81F9F3ACD2DB170.json Error: Unable to find user in <api.json>
[2026-06-07_19-04-00][11628][Default] [console] [ADJ] Initializing Presets Preferences true
[2026-06-07_19-04-00][11628][Default] [console] [ADJ] Initialized Presets Preferences
[2026-06-07_19-04-00][11628][Error] [console] Sun, 07 Jun 2026 17:04:00 GMT [HS] [AvatarVulcanDataLoader] Vulcan error {"desc":"","message":"User Signed Out","code":"X_ERR_USER_SIGNEDOUT"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] AppStorage#set: Last write to LocalStorage was within 500ms. Something is calling AppSDK.storage.set too frequently.
[2026-06-07_19-04-00][11628][Warn] [console] [DP] AppStorage#set: Last write to LocalStorage was within 500ms. Something is calling AppSDK.storage.set too frequently.
[2026-06-07_19-04-00][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] PSRecommendationEngine: ERROR recommendation engine run with experience state - initial or unknown -> no recommendation
[2026-06-07_19-04-00][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-00][11628][Warn] [console] One time warning (createSharedAssetModel): createSharedAssetModel is deprecated and will be removed on or after 2024-10-01. Use initializeSharedAssetModel instead.
[2026-06-07_19-04-00][11628][Error] [console] Sun, 07 Jun 2026 17:04:00 GMT [HS] [AvatarVulcanDataLoader] Vulcan error {"desc":"","message":"User Signed Out","code":"X_ERR_USER_SIGNEDOUT"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] [ccxprocess.DiscoverPanel]: Warning for CCXProcess File Accessor request id c4ec0ebf-5244-48a0-ae7a-906ad1249069: [ccxprocess.DiscoverPanel]: Failed to get data from CCXProcess File Accessor for request c4ec0ebf-5244-48a0-ae7a-906ad1249069.- Error: Error code 5004: Unable find "user" in api.json.
[2026-06-07_19-04-00][11628][Warn] [console] [DP] AppStorage#set: Last write to LocalStorage was within 500ms. Something is calling AppSDK.storage.set too frequently.
[2026-06-07_19-04-00][11628][Error] [console] [DP] [ccxprocess.TutorialRequest]: Error downloading sophia content from CCXProcess File Accessor {"error":{},"reportSuccess":true}
[2026-06-07_19-04-00][11628][Error] [console] [DP] Error on CCXProcess request(): {}
[2026-06-07_19-04-00][11628][Error] [console] [DP] [ccxprocess.DiscoverPanel]: Error for request id c4ec0ebf-5244-48a0-ae7a-906ad1249069 after 33ms: [ccxprocess.DiscoverPanel]: Failed to get data from CCXProcess Vulcan request for request c4ec0ebf-5244-48a0-ae7a-906ad1249069 after 33ms: Error: Missing data response from CCXP: {"desc":"","message":"User Signed Out","code":"X_ERR_USER_SIGNEDOUT"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-00][11628][Error] [console] [DP] Error: No filepath received from CCXProcess: {"requestType":"ccxprocess.DiscoverPanel","errorReported":true,"data":{"requestId":"c4ec0ebf-5244-48a0-ae7a-906ad1249069"}}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-00][11628][Warn] [console] [DP] [ccxprocess.TutorialRequest]: Warning for CCXProcess File Accessor request id ead0e302-49fc-4569-b1b6-b4af56bcd8b5: [ccxprocess.TutorialRequest]: Failed to get data from CCXProcess File Accessor for request ead0e302-49fc-4569-b1b6-b4af56bcd8b5.- Error: Error code 5004: Unable find "user" in api.json.
[2026-06-07_19-04-00][1716][Info] [general] analyticsTracker_ is being accessed without setting
[2026-06-07_19-04-00][1716][Warn] [general] Please call HostInfoController::instance()->initialize() when the app is initializing.
[2026-06-07_19-04-01][15588][Default] [console] (0) ccxp manifest update started ...
[2026-06-07_19-04-01][15588][Error] [console] Headless mode has no photoshopAction. So should not reach here in headless mode.
[2026-06-07_19-04-01][15588][Info] [console] Including internal filters... (12)
[2026-06-07_19-04-01][15588][Default] [console] (1) getWorkingManifest:: setting to pluginManifest 47.002
[2026-06-07_19-04-01][15588][Default] [console] Download store initialized!
[2026-06-07_19-04-01][15588][Default] [console] active filters set
[2026-06-07_19-04-01][11628][Warn] [console] Sun, 07 Jun 2026 17:04:01 GMT [HS] [StartIngestUtil] Analytics event missing Sophia data: {}
[2026-06-07_19-04-01][11628][Default] [console] Sun, 07 Jun 2026 17:04:01 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-04-01][11628][Default] [console] Sun, 07 Jun 2026 17:04:01 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it
[2026-06-07_19-04-01][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-01][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-02][11628][Default] [console] Sun, 07 Jun 2026 17:04:02 GMT [HS] [LicenseChiclet] NGL: Showing no chiclet.
[2026-06-07_19-04-02][11628][Error] [console] Sun, 07 Jun 2026 17:04:02 GMT [HS] [Ututs] Empty response from CCX Process
[2026-06-07_19-04-02][11628][Default] [console] Sun, 07 Jun 2026 17:04:02 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-04-02][11628][Default] [console] Sun, 07 Jun 2026 17:04:02 GMT [HS] [AnalyticsCacheController] There are currently 1 payloads in temp cache, will send a batch of size 1
[2026-06-07_19-04-02][11628][Default] [console] Sun, 07 Jun 2026 17:04:02 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-04-02][11628][Default] [console] Sun, 07 Jun 2026 17:04:02 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it
[2026-06-07_19-04-02][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-02][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-02][11628][Default] [console] Sun, 07 Jun 2026 17:04:02 GMT [HS] [Performance] 9028 PERF - Photoshop - MRU File List Changed start
[2026-06-07_19-04-02][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-02][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-02][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-02][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-02][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-02][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-02][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-02][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-02][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-02][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [Photoshop] PS: Home screen visibility changed to invisible with back button.
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [Performance] 9781 PERF - Photoshop get Recent Files from Host start
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [AvatarVulcanDataLoader] vulcan dispatch avatar request
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [Performance] 10667 PERF - Get SAM Assets for recentFiles start
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [Performance] log perf event: time: 887 message: Photoshop get Recent Files from Host
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [Performance] 10668 PERF - Photoshop get Recent Files from Host done: 887
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [Performance] log perf event: time: 2 message: Get SAM Assets for recentFiles
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [Performance] 10669 PERF - Get SAM Assets for recentFiles done: 2
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [AnalyticsCacheController] There are currently 1 payloads in temp cache, will send a batch of size 1
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [Photoshop] PS: Recent list changed. No of items = 1
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [Performance] log perf event: time: 1643 message: Photoshop - MRU File List Changed
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [Performance] 10671 PERF - Photoshop - MRU File List Changed done: 1643
[2026-06-07_19-04-03][11628][Default] [console] [Performance] Recents rendering 13514
[2026-06-07_19-04-03][11628][Default] [console] [mobx.trace] 'Ln.render()' tracing enabled
[2026-06-07_19-04-03][11628][Default] [console] [Recents#render] elements= 1 assets= 1
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [FMS] [Vulcan] [Vulcan] Attempted to launch CCXP but CCXP is already running.
[2026-06-07_19-04-03][11628][Default] [console] Sun, 07 Jun 2026 17:04:03 GMT [FMS] [Vulcan] [Vulcan] Dispatching message for CCXP
[2026-06-07_19-04-03][11628][Error] [console] Sun, 07 Jun 2026 17:04:03 GMT [HS] [AvatarVulcanDataLoader] Vulcan error {"desc":"","message":"User Signed Out","code":"X_ERR_USER_SIGNEDOUT"}
[2026-06-07_19-04-04][11628][Error] [console] Sun, 07 Jun 2026 17:04:04 GMT [HS] [AvatarVulcanDataLoader] Vulcan error {"desc":"","message":"User Signed Out","code":"X_ERR_USER_SIGNEDOUT"}
[2026-06-07_19-04-04][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-04][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-04][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-04][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-05][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-05][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-05][11628][Error] [console] [DP] Error on CCXProcess request(): {}
[2026-06-07_19-04-05][11628][Error] [console] [DP] [ccxprocess.TutorialRequest]: Error for request id ead0e302-49fc-4569-b1b6-b4af56bcd8b5 after 5084ms: [ccxprocess.TutorialRequest]: Failed to get data from CCXProcess Vulcan request for request ead0e302-49fc-4569-b1b6-b4af56bcd8b5 after 5083ms: Error: CCXProcess timed out
[2026-06-07_19-04-05][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-05][11628][Error] [console] [DP] Error: No filepath received from CCXProcess: {"requestType":"ccxprocess.TutorialRequest","errorReported":true,"data":{"requestId":"ead0e302-49fc-4569-b1b6-b4af56bcd8b5"}}
[2026-06-07_19-04-05][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-05][11628][Error] [console] [DP] Error: No filepath received from CCXProcess: {"requestType":"ccxprocess.TutorialRequest","errorReported":true,"data":{"requestId":"ead0e302-49fc-4569-b1b6-b4af56bcd8b5"}} Error loading Product Engagement System surfaces
[2026-06-07_19-04-05][11628][Warn] [console] [DP] [ccxprocess.SurveyRequest]: Warning for CCXProcess File Accessor request id ddc780a8-1649-44c7-9dd9-753940da841c: [ccxprocess.SurveyRequest]: Failed to get data from CCXProcess File Accessor for request ddc780a8-1649-44c7-9dd9-753940da841c.- Error: Error code 5004: Unable find "user" in api.json.
[2026-06-07_19-04-06][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-06][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-06][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-06][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-08][11628][Default] [console] Sun, 07 Jun 2026 17:04:08 GMT [HS] [AvatarVulcanDataLoader] vulcan dispatch avatar request
[2026-06-07_19-04-08][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-08][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-08][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-08][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-08][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-08][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-08][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-08][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-08][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-08][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-08][11628][Default] [console] Sun, 07 Jun 2026 17:04:08 GMT [FMS] [Vulcan] [Vulcan] Attempted to launch CCXP but CCXP is already running.
[2026-06-07_19-04-08][11628][Default] [console] Sun, 07 Jun 2026 17:04:08 GMT [FMS] [Vulcan] [Vulcan] Dispatching message for CCXP
[2026-06-07_19-04-08][11628][Error] [console] Sun, 07 Jun 2026 17:04:08 GMT [HS] [AvatarVulcanDataLoader] Vulcan error {"desc":"","message":"User Signed Out","code":"X_ERR_USER_SIGNEDOUT"}
[2026-06-07_19-04-08][11628][Error] [console] Sun, 07 Jun 2026 17:04:08 GMT [HS] [AvatarVulcanDataLoader] Vulcan error {"desc":"","message":"User Signed Out","code":"X_ERR_USER_SIGNEDOUT"}
[2026-06-07_19-04-09][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-09][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-09][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-09][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-11][11628][Error] [console] [hl-1] Failed to create/get SAMAssetContext: SAM init timed out
[2026-06-07_19-04-11][11628][Error] [console] [hl-1] Failed to create/get SAMAssetContext: SAM init timed out
[2026-06-07_19-04-11][11628][Error] [console] [DP] Error on CCXProcess request(): {}
[2026-06-07_19-04-11][11628][Error] [console] [DP] [ccxprocess.SurveyRequest]: Error for request id ddc780a8-1649-44c7-9dd9-753940da841c after 5505ms: [ccxprocess.SurveyRequest]: Failed to get data from CCXProcess Vulcan request for request ddc780a8-1649-44c7-9dd9-753940da841c after 5505ms: Error: CCXProcess timed out
[2026-06-07_19-04-11][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-11][11628][Error] [console] [DP] Error: No filepath received from CCXProcess: {"requestType":"ccxprocess.SurveyRequest","errorReported":true,"data":{"requestId":"ddc780a8-1649-44c7-9dd9-753940da841c"}}
[2026-06-07_19-04-11][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-11][11628][Error] [console] [DP] Error: No filepath received from CCXProcess: {"requestType":"ccxprocess.SurveyRequest","errorReported":true,"data":{"requestId":"ddc780a8-1649-44c7-9dd9-753940da841c"}} Error loading survey content
[2026-06-07_19-04-11][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-11][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-11][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-11][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-11][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-11][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-11][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-11][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-11][11628][Error] [console] [ccx-cdo] ccxIngest.fireEvent failed Error: Analytics Disabled
[2026-06-07_19-04-11][11628][Error] [console] [ccx-cdo] ccxIngest.fireEvent failed Error: Analytics Disabled
[2026-06-07_19-04-12][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-12][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-12][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-12][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-12][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-12][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-12][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-12][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-12][11628][Default] [console] Sun, 07 Jun 2026 17:04:12 GMT [HS] [AvatarVulcanDataLoader] vulcan dispatch avatar request
[2026-06-07_19-04-12][11628][Default] [console] Sun, 07 Jun 2026 17:04:12 GMT [FMS] [Vulcan] [Vulcan] Attempted to launch CCXP but CCXP is already running.
[2026-06-07_19-04-12][11628][Default] [console] Sun, 07 Jun 2026 17:04:12 GMT [FMS] [Vulcan] [Vulcan] Dispatching message for CCXP
[2026-06-07_19-04-12][11628][Error] [console] Sun, 07 Jun 2026 17:04:12 GMT [HS] [AvatarVulcanDataLoader] Vulcan error {"desc":"","message":"User Signed Out","code":"X_ERR_USER_SIGNEDOUT"}
[2026-06-07_19-04-12][11628][Error] [console] Sun, 07 Jun 2026 17:04:12 GMT [HS] [AvatarVulcanDataLoader] Vulcan error {"desc":"","message":"User Signed Out","code":"X_ERR_USER_SIGNEDOUT"}
[2026-06-07_19-04-12][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-12][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-13][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-13][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-13][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-13][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-13][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-13][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-15][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-15][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-15][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-15][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-19][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-19][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-19][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-19][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-21][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-21][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-21][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-21][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-22][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-22][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-22][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-22][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-23][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-23][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-23][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-23][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-28][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-28][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-28][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-28][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-28][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-28][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-30][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-30][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-30][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-30][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-30][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-30][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-30][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-30][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-30][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-30][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-30][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-31][11628][Default] [console] Sun, 07 Jun 2026 17:04:31 GMT [HS] [Photoshop] getVmStatus resolved after retry=65 and timeout=400
[2026-06-07_19-04-31][11628][Default] [console] Sun, 07 Jun 2026 17:04:31 GMT [HS] [Photoshop] VM is available: 10893659648
[2026-06-07_19-04-31][11628][Default] [console] Sun, 07 Jun 2026 17:04:31 GMT [HS] [Performance] log perf event: time: 32147 message: Photoshop lateLoad
[2026-06-07_19-04-31][11628][Default] [console] Sun, 07 Jun 2026 17:04:31 GMT [HS] [Performance] 38558 PERF - Photoshop lateLoad done: 32147
[2026-06-07_19-04-31][11628][Default] [console] Sun, 07 Jun 2026 17:04:31 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-04-31][11628][Default] [console] Sun, 07 Jun 2026 17:04:31 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it
[2026-06-07_19-04-31][11628][Default] [console] Sun, 07 Jun 2026 17:04:31 GMT [HS] [Performance] log perf event: time: 32267 message: Late Loads
[2026-06-07_19-04-31][11628][Default] [console] Sun, 07 Jun 2026 17:04:31 GMT [HS] [Performance] 38560 PERF - Late Loads done: 32267
[2026-06-07_19-04-31][11628][Default] [console] Sun, 07 Jun 2026 17:04:31 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-04-31][11628][Default] [console] Sun, 07 Jun 2026 17:04:31 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it
[2026-06-07_19-04-31][11628][Default] [console] Sun, 07 Jun 2026 17:04:31 GMT [HS] [Performance] log perf event: time: 38561 message: All done
[2026-06-07_19-04-31][11628][Default] [console] Sun, 07 Jun 2026 17:04:31 GMT [HS] [Performance] 38561 PERF - All done
[2026-06-07_19-04-31][11628][Default] [console] Sun, 07 Jun 2026 17:04:31 GMT [HS] [AnalyticsDunamisServiceController] INSTANCE_FIRE_EVENT : Submitted successfully
[2026-06-07_19-04-31][11628][Default] [console] Sun, 07 Jun 2026 17:04:31 GMT [HS] [AnalyticsCacheController] No events in local cache, stopped processing it
[2026-06-07_19-04-31][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-31][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-31][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-32][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-32][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-32][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-32][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-32][11628][Default] [console] Sun, 07 Jun 2026 17:04:32 GMT [HS] [Photoshop] Ps: VMStatusResolved. VmStatus is already available 10893659648
[2026-06-07_19-04-32][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-32][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-33][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-33][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-33][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-33][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-33][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-33][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-33][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}
[2026-06-07_19-04-33][11628][Warn] [console] [DP] UXP-IMS Error: Error fetching IMS access token {"message":"There is no valid user profile to get an access token"}

Trevor.Dennis

Community Expert

That sys info doesn’t look right at all. I concur with Dag. Especially with what you said about life time activation. Post a link to where and how you obtained this copy of Photoshop.

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