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caring_Flutterb421
caring_Flutterb421
Participant
Sep 12, 2026 8:25 AM UTC
Question

Photoshop 2026 – Generative Fill becomes stuck on “Generating…”

Hi Adobe,

Since updating to the latest Photoshop version, Generative Fill occasionally gets stuck on “Generating…” and never returns a result.

It seems to happen more frequently with larger selections, while smaller selections usually work. Restarting Photoshop temporarily helps, but the issue comes back.

I’ve also tried disabling/re-enabling the Graphics Processor, but it doesn’t seem to make a difference.

Is this a known issue with the current version, or is there a recommended workaround?

Photoshop: 27.9.1
OS: Windows 11

Thanks.

      3 replies

      Trevor.Dennis
      Community Expert
      Trevor.DennisCommunity Expert
      Community Expert
      Sep 12, 2026 8:46 AM UTC

      Do you have the beta version installed, and if yes, how does it compare?

      When you say ‘never’ how long do you give it and what action do you take?

      How big is the document image size in pixels?

      What model(s) in particular behave this way, or is it all models?

      What country are you in?

      What is your internet connection like? (i.e. how fast? How reliable)

      Perhaps show us a result from Ookla.speedtest

      https://www.speedtest.net/

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      Nejc27874275z7dl
      Participant
      Sep 17, 2026 8:15 AM UTC

      Hi there,
      I have same issues.
      After hitting generate, a split of a second and stops, nothing happens, no warning.
      Trying to find solution for the third day already, with the uninstalling Photoshop version(s) (installed older versions, all the way to 2025…!?), uninstalled creative cloud, signed out and back in, cleared all photoshop caches, shut down the computer, restarted, unchecked Multithreaded composting in preferences, … nothing. Tried on many images (high and low res), rgb, cmyk, 8 bit, … I have almost all tokens, high speed connectivity.
      From Slovenia, macbook pro.

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      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      Oct 7, 2026 2:04 PM UTC

      Hello @Nejc27874275z7dl,

       

      Apologies for the delay, and I hope this is sorted on your end by now. If not, please update to the latest Photoshop, v27.11 (https://helpx.adobe.com/creative-cloud/apps/manage-apps/creative-cloud-apps/update-creative-cloud-apps-manually.html), and let us know whether that helps.

       

      If it's still happening, could you also try switching to a different model or prompt, moving to a different network, and temporarily disabling any VPN, antivirus or firewall? Let us know what you find.

       

      Looking forward to hearing from you.

      Anubhav

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