Photoshop 2026 save files as .jpeg, even I have chosen .png format. It is checked mode RGB.

Forum|Forum|3 months ago
November 2, 2025
1 reply
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I use Photoshop 2026. It save files as .jpeg, even I have chosen .png format. I have checked mode RGB, at Preferances is ,png with transparency. Please, help!

Correct answer creative explorer

@GetB If you are seeing an option for JPEG but the option for PNG is grayed out or the file defaults to JPEG despite your choice, it means your image contains data that the PNG format does not support. The images cannot be CMYK. PNG will not be available. Also, if it's set to 32 Bits/Channel, the PNG format will be unavailable. Change it to 8 Bits/Channel or 16 Bits/Channel.

creative explorer

Correct answer

Community Expert

@GetB If you are seeing an option for JPEG but the option for PNG is grayed out or the file defaults to JPEG despite your choice, it means your image contains data that the PNG format does not support. The images cannot be CMYK. PNG will not be available. Also, if it's set to 32 Bits/Channel, the PNG format will be unavailable. Change it to 8 Bits/Channel or 16 Bits/Channel.

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Claire H.

Community Manager

Hi @GetB, I'm just checking in to see if the suggestion helped or if you are still running into this issue? Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH

G

GetBAuthor

Participating Frequently

Hi! It seems that all it is okay. Thank you!

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