Photoshop 2026 - Select Subject Triggers Kernel Crash

Question

Issue Summary:Using “Select > Subject” on an image triggers a hard crash of the entire machine with the error “Stop code: SYSTEM_SERVICE_EXCEPTION (0x38) What failed: nviddmkm.sys”Sometimes results in corruption of the image that the command is run on as well as other images that are open at the same time making them no longer usable.Doesn’t occur every time the command is run.Workaround:Changing the preference “Image Processing > Select Subject and Remove Background” to "Cloud" prevents the issue.Documenting this issue here so maybe it might get fixed properly allowing local processing.Driver Info:Latest Nvidia Studio Driver 610.62Photoshop System Info and video of the crash occurring are attached.

Sameer K · Answer

Hey, @DarrynRogers. Welcome to the Photoshop Community. Sorry for the delay in getting to this thread. Thanks for sharing the code from the event viewer.

I couldn't find crash reports submitted with the account you've signed in to the community with. If you see a crash dialogue, submit it with your Adobe ID. Check here for more steps: https://adobe.ly/3Wpjx0B

If the entire machine crashes, Photoshop may seem like the trigger, but zooming out reveals that there is often a different cause. Are any of your CPU's components, specifically the GPU, customized or tuned (clocked, or underclocked)?

Also, check if the issue exists when you use Photoshop (beta) from the Creative Cloud desktop app.

Thanks!
Sameer K
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