Photoshop 2026 v 27.1 not recognizing Sony ARW files all of a sudden

Question

I upgraded to 2026 and I get an error if I open more then one ARW file type at a time. I can open 1 at a time, but if I open multiple, I get this error "Could not open “XXX00401.ARW” because Photoshop does not recognize this type of file. I've never had this before and never had issues until. now.

nikunj.m · Answer

Hi, thanks for reaching out!

Please go to the Help menu in Photoshop, then System Info, and copy the text. You can share the info with us by either pasting it as a reply here or in a text file and sharing the file with us.

You can try reinstalling Camera Raw using the installer here: https://adobe.ly/4p4UhYX

Thanks,
Nikunj

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