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Participant
August 10, 2021
Question

Photoshop 22.4.2 crashing while working on M1 MacBook Air running macOS 11.2.3. Help me!

  • August 10, 2021
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1 reply

nikunj.m
Legend
August 11, 2021

Hi,

 

We're sorry about the trouble due to Photoshop 22.4.2 crashing. Please update Phtooshop to the latest version 22.4.3 & macOS to version 11.5.1 to check if the issue persists.

 

Please ensure Photoshop has all necessary permissions on your Mac by following the steps mentioned below:

1. Go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab.

2. Then select Accessibility from the list to the left & check if Photoshop is added to the list with a check mark in front of it.

3. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon & navigating to the Applications folder.

4. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility.

5. Once done, restart the Mac & check if it helps.

 

If the issue persists, you can try to reset the preferences of Photoshop manually using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj