Photoshop 22 does not access neural filters - gets stuck in the "spinning circle mode"
MacOS 10.14.6 , Photoshop 22.
Just (October 21 2020, evening, US Pacific) installed Photoshop 22 via CreativeCloudApp.
Launched it for the first time, was able to successfully download a neural filter for colorizing old photos and colorized one of them.
Opened another old photo; clicked on the "Neural filters .." now it just opens a side panel and spins the wheel (circle forever). Photoshop itself is hung, have to do CMD-W to break the hang. Cannot see the filter list / filter panle AT ALL.
(needles to say that I have restarted Photoshop gazilion times) See the attached screenshot:
Tried removing / cleaning removing the flter plugin directory as it has been suggested in another thread:
cd ./Application\ Support/Adobe/UXP/PluginsStorage/PHSP/22/Internal/com.adobe.nfp.gallery
rm -rf PluginData
Start Photoshop, the same result. The PluginData/ catalog gets recreated immediately, has some data in it :
xian:com.adobe.nfp.gallery alex$ ls -lR PluginData/ | wc
53 374 2680
xian:com.adobe.nfp.gallery alex$ ls -lR PluginData/ | wc
53 374 2680
xian:com.adobe.nfp.gallery alex$ ls -lR PluginData/ | wc
53 374 2680
xian:com.adobe.nfp.gallery alex$
The above listings were done about 5 mins apart, apparently nothing gets added / downloaded while Photoshop continues spining the circle as shown on the screenshot.
The content os the PluginData/ :
xian:com.adobe.nfp.gallery alex$ ls -l PluginData/
total 136
drwxr-xr-x 4 alex staff 128 Oct 22 00:51 FaceSeg
drwxr-xr-x 4 alex staff 128 Oct 22 00:51 FaceSegnentation
drwxr-xr-x 31 alex staff 992 Oct 22 00:51 StyleGan2Cloud
drwxr-xr-x 4 alex staff 128 Oct 22 00:51 StyleGan2OnDevice2
-rw-r--r-- 1 alex staff 67361 Oct 22 00:51 manifest.json
xian:com.adobe.nfp.gallery alex$
So apparently some filter got downloaded but they are not accessible either.
I know at least three other persons who have exactly the same issue .
It feels like a major bug to me - the guys at Adobe have some serious issues to solve and fix.
The product is definitely not ready for prime time.
Please let us all know when it is fixed.

