Photoshop 24.0.1 does not work with my Intel graphics card

Forum|Forum|3 years ago
December 12, 2022
1 reply
4414 views

I have an Intel HD onboard graphics card and when I run photoshop 24.0.1 it shows an error. And can't see GPU option on preferences. I worked with the cc20 version and there was nothing like this? Is there any problem with my graphics card to run this version of Photoshop?

If so can I run Photoshop version 22.2 on this graphics card?

Windows

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Ged_Traynor

Community Expert

Hi

You need to be a lot more specific about the actual onboard GPU

https://helpx.adobe.com/ie/photoshop/kb/photoshop-cc-gpu-card-faq.html

Version 22.2 may and may not work

H

heshmaxAuthor

Participant

Check these attachments, VGA Drivers updated, DirectX12 installed.

L

Lumigraphics

Legend

Please post the information in Help->System Info. Integrated graphics tend to be the weakest available and yes, many of them will not be supported in newer versions of Photoshop. There is a preference under Technology Previews you can set when using an older card.

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