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JayKhatri1
Participant
March 13, 2025
Answered

Photoshop 25 freezes when I on camera raw.

  • March 13, 2025
  • 2 replies
  • 203 views

Photoshop 25 freezes and gets unresponsive as soon as i click on camera raw. I have tried reinstalling completely but that didnt fix it. I have more than enough resources to run it. I just bought the photoshop subscription and a huge problem for me already. can anyone help?

Correct answer Ged_Traynor

@JayKhatri1 try resetting your ACR preferences

If that doesn't help, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

2 replies

Bojan Živković11378569
Community Expert
Bojan Živković11378569Community Expert
Community Expert
March 13, 2025

What version of Photoshop and ACR are you running?

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
March 13, 2025

@JayKhatri1 try resetting your ACR preferences

If that doesn't help, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

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