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PauloSS
Participant
February 10, 2025
Question

Photoshop 25 problem!

  • February 10, 2025
  • 3 replies
  • 665 views

After update Photoshop 25 does not appear on my Windows 11 desktop!

Everything else does, like Lightroom, but Photoshop doesn't work. The previous PS Icon on my desktop it's not working.

 

    3 replies

    Bojan Živković11378569
    Community Expert
    Bojan Živković11378569Community Expert
    Community Expert
    February 11, 2025

    When you upgrade, old shortcuts will point to software or version that is uninstalled; that's why they do not work. That's not an issue with Photoshop; that's how many software upgrades work.

      D Fosse
      Community Expert
      D FosseCommunity Expert
      Community Expert
      February 11, 2025

      The Photoshop installer will not create a desktop shortcut by itself. You have to make one.

       

      It will appear in your Windows start menu, from which you can right-click and pin it to the taskbar. If you want a desktop icon, see Jane's post.

       

      Shortcuts are version specific.

        P
        PauloSSAuthor
        Participant
        February 11, 2025
        Ok. Good to know. However that's not all. When i start Photoshop from
        creative cloud I keep getting error message reports. I sent the reports but
        its doesnt say the error number.
        What you guys think? Should I uninstall and install everything again?
        D Fosse
        Community Expert
        D FosseCommunity Expert
        Community Expert
        February 11, 2025

        We need to see the error message.

        jane-e
        Community Expert
        jane-eCommunity Expert
        Community Expert
        February 11, 2025

        @PauloSS 

         

        To add shortcuts to your desktop, follow these steps from Microsoft Help:

        https://support.microsoft.com/en-us/office/create-a-desktop-shortcut-for-an-office-program-or-file-9a8df64b-cd87-4700-95cc-4bc3e2a962da

         

         

        You can create desktop shortcuts for specific Office files or documents.

        1. In Windows Explorer, browse to the document or file for which you want to create a desktop shortcut.

        2. Right-click the name of the document, and then click Create shortcut. In Windows 11 you may have to select Show more options to find Create shortcut.

          A shortcut for that document or file appears on your desktop.

         

        Most likely the existing shortcut was for a previous version of Photoshop that was no longer installed.

         

        I've moved your post from Bugs to Discussions since this is a Microsoft issue.

         

        Jane

         

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